Value Delivery
Value delivery focuses on the output and benefits that a project brings to the organization and its stakeholders. It is more than just completing the project on time and within budget. A project must deliver tangible and intangible benefits that enhance the company's position. To manage value delivery effectively, a project manager should apply techniques like benefit realization management and project portfolio management, which help define, measure, and control the value provided by a given project.
A Guide to Value Delivery in Business Management
Value Delivery is a crucial aspect of business management as outlined in the PMBOK Guide Seventh Edition.
What is Value Delivery?
It is the organizational system's ability that maximizes value by delivering outcomes that meet stakeholders' expectations and align with the organization's strategic objectives. It focuses on benefits realization, holistic thinking, and effective stakeholder engagement.
Why is Value Delivery important?
Value Delivery is essential as it helps the organization achieve its strategic objectives by fulfilling stakeholder expectations. It ensures a customer-centric approach, driving customer satisfaction and loyalty, hence increasing profitability.
How does Value Delivery work?
Value Delivery works through a systematic process of identifying stakeholders, understanding their value expectations, strategic planning to meet these expectations, and implementing the plan while engaging stakeholders effectively. Evaluation and feedback are essential for continuous improvement.
Exam Tips: Answering Questions on Value Delivery
1. Understand the basic concept, importance, and process of Value Delivery.
2. Focus on the customer-centric perspective of Value Delivery in the organization.
3. Pay attention to the role of stakeholders and their engagement in Value Delivery.
4. Reference real-life examples where possible to demonstrate your understanding of the concept.
5. Answer questions on the basis of PMBOK Guide Seventh Edition.
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