Perform Integrated Change Control

Correct Answer: Submit the change request for assessment by the change control board.

The best answer is to 'Submit the change request for assessment by the change control board.' The Change Control Board assesses all the impacts of a requested change, including cost, scope, and duration, before making a decision, thus, it is the appropriate action to take. The answer 'Ignore the customer's request.' is not the best practice in project management as customer satisfaction is key to a project's success. The option to 'Directly approve the change without further assessment.' is not a good practice as all changes should undergo a formal assessment to evaluate their impacts before approval. Lastly, the option to 'Adjust the project schedule without consulting the team.' is incorrect as it does not take into account the individuals who would be responsible for implementing the change.

Correct Answer: Carry out a cost-benefit analysis, engage stakeholders, and evaluate the change request, and if the change is beneficial and approved, update the Project Management Plan.

The best course of action as per the Perform Integrated Change Control process is to:

1. Carry out a cost-benefit analysis to evaluate the impact of the proposed system upgrade on the project's efficiency, timeline, and budget.

2. Engage stakeholders to discuss the potential change, its benefits, and its impact on the project.

3. Evaluate the change request based on the analysis and stakeholder input.

4. If the change is deemed beneficial and approved by the appropriate authorities, update the Project Management Plan accordingly.

This approach ensures that the change is thoroughly assessed, stakeholders are involved in the decision-making process, and the Project Management Plan is updated to reflect the approved changes.

The other options are incorrect because they either suggest ignoring the potential improvement, implementing the change without proper analysis and stakeholder engagement, or rejecting the change outright due to its potential impact on the timeline. These approaches do not align with the Perform Integrated Change Control process, which emphasizes the importance of evaluating and managing changes in a controlled and collaborative manner.

Correct Answer: Evaluate the proposed change, its pros and cons, and its potential impact on project objectives before deciding.

In the scenario given, the Perform Integrated Change Control process of project management necessitates a careful evaluation of any proposed changes before implementation. This involves assessing the pros and cons of the change, as well as its potential impact on the project's objectives. Therefore, the correct approach is to Evaluate the proposed change, its pros and cons, and its potential impact on project objectives before deciding. Other approaches such as implementing the changes immediately to save on cost, dismissing the idea because it may disrupt the schedule, or immediately notifying the stakeholder about potential schedule disruptions prior to a comprehensive review and decision making process are not pertinent in this context from a project management perspective as they do not adequately address the need for change control.