Guide to Understanding Communication Barriers - PMBOK 7th Edition
Importance: Understanding communication barriers is critical within project management. Effective communication helps to ensure successful project outcomes. Conversely, communication barriers can significantly hinder project accomplishment.
Concept: Communication barriers refer to the factors that affect the effective exchange of information among project stakeholders. They could exist due to factors like language differences, cultural and social differences, technical jargon, or physical separation.
Functionality: Communication barriers work by preventing the clear understanding and interpretation of the messages being shared within a project. They thus make it harder for the project team to achieve their goals.
Addressing Exam Questions: When faced with questions on communication barriers, understand the nature of the barrier first - is it linguistic, cultural or technical? Next, consider the potential strategies for overcoming the barrier like using simpler language, cultural sensitivity training, use of communication-enhancing technology.
Exam Tips: When answering questions, consider the PMBOK’s best practices on managing communication barriers - prioritizing clear communications, promoting a collaborative project environment, and leveraging technology where necessary. Remember to read the case carefully for subtly framed communication issues.