Communication Competence
Communication Competence comprises the knowledge, skills, and abilities necessary for effective communication within a project environment. Demonstrating communication competence includes understanding communication principles, adapting communication styles to suit different situations, employing active listening, and resolving conflicts. Project managers play a crucial role in promoting communication competence within their teams by leading by example and providing guidance, training, and support. Communication competence is vital for fostering a positive project culture, enhancing collaboration among team members, and ensuring successful project outcomes.
Communication Competence: A Guide according to PMBOK Guide Seventh Edition
What is Communication Competence?
Communication Competence refers to the ability to convey and receive messages effectively. It involves understanding the communication needs of project stakeholders and aligning communication strategies to accommodate those needs.
Importance:
Successful project management requires effective communication. It ensures proper coordination among team members, clarity in task assignments, and realistic expectations among stakeholders.
How it works:
Communication competence involves understanding the receiver's perspective, preparing a clear and concise message, delivering the message, and confirming it was understood by the receiver. It also involves active listening and adjusting communication as per the feedback.
Exam Tips: Answering Questions on Communication Competence
1. Understand the communication process thoroughly and be prepared to answer questions on the different stages.
2. Focus on scenarios that highlight communication challenges and solutions.
3. Showcase understanding of the importance of tailoring communication to different project stakeholders.
4. Remember, PMBOK values open and honest communication, look for answer choices reflecting that.
5. Practice active listening during study sessions, use it as analogy for better understanding of the subject.
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