Quality Management

Correct Answer: Perform Integrated Change Control

When new regulatory requirements are imposed on a project, the project manager should 'Perform Integrated Change Control'. This process involves assessing the impact of the changes on all aspects of the project including quality, and then identifying and implementing the best way to incorporate the changes without devastating the project's objectives and deliverables. The other options are not as applicable. 'Request for Proposal (RFP)' is a document that solicits proposal, often made through a bidding process, by an agency or company interested in procurement of a commodity, service, or valuable asset. In this context, a RFP does not address the changes in regulatory requirements. 'Perform Qualitative Risk Analysis' is a process which involves assessing the impact and likelihood of identified risks, but it does not essentially deal with changes in regulatory requirements. 'Conduct Procurements' refers to obtaining goods or services from outside organizations, which is not directly related to assessing impacts on the project's quality due to new regulatory requirements.

Correct Answer: Review the project scope statement and quality management plan.

The best action to take when poor quality of deliverables is reported is to 'Review the project scope statement and quality management plan'. This step is critical because it helps to identify the root cause of the issue and take remedial actions accordingly. The project scope statement will provide information about what is expected in the deliverables while the quality management plan will guide on the processes and standards that should be followed to assure quality. Comparing actual deliverables with these documents will help identify where the issues might be originating from. As for the other options, 'Terminate the project' is an extreme measure which is not appropriate as a first response to the quality related criticism. It might lead to unnecessary losses and is often not the best way to handle the situation. 'Request additional funding to improve quality' might not be the solution since throwing more money at the problem doesn't necessarily improve quality. Understanding the root cause is more beneficial before determining whether additional resources are needed. Lastly, 'Reassign team members to solve the issue' implies that the team members are the issue while the problem might lie with the project scope or quality management plan.

Correct Answer: Review and analyze audit results and initiate corrective action

The best answer is to 'Review and analyze audit results and initiate corrective action'. As a Project Manager, you should never ignore the quality issues identified in the audits. On finding any potential issue that could affect the project outcome, a proactive approach of reviewing, analyzing and initiating corrective action is needed. This ensures the problem is tackled at its initial stage and helps to maintain the overall quality of the project. The other options suggest ignoring the audit results, asking the team to fix the issues without knowledge of the results, or reassigning the quality assurance team - all these approaches neither address the issue directly nor help in resolving it. Instead, they can potentially lead to bigger issues in the future.