Guide to Continuous Improvement - PMP Quality Management
What is Continuous Improvement?
Continuous Improvement is a method used to enhance processes, products, or services by making incremental changes over time.
Why is it Important?
It's vital for the successful project management as it leads to increased efficiency, improved quality, and higher customer satisfaction.
How does it Work?
It works by first identifying the processes or areas that need improvement, then executing the improvement plans, and finally monitoring the outcomes to ensure the modifications are effective.
Exam Tips: Answering Questions on Continuous Improvement
1. Remember the Process: Examiners will often gauge your understanding of how Continuous Improvement works. Know its stages and their sequence.
2. Understand the Importance: Be sure to articulate why Continuous Improvement is essential for quality management in project management, focusing on its ultimate benefits.
3. Application in Scenarios: Be prepared for scenario-based questions, where you might have to apply your knowledge of Continuous Improvement to a given real-world situation.
4. Review Tooltip Definitions: The examination might include direct questions on the definitions. So, ensure you know them well, especially as per PMBOK Guide Seventh Edition.