Control Quality

Correct Answer: Evaluate the potential impact of skip-level testing.

During control quality, finding out about deviations like skip-level testing is very important. The first appropriate response should be to evaluate the potential impact of this activity. One should assess if this can lead to missed bugs or flawed product. Immediately halting the project or instructing the team member to start over might be premature without understanding the complete implications. It also wouldn't be right to just reward the team member for their initiative as it might be leading to poor quality outcome.

Correct Answer: Review the quality control measurements and process to identify the root cause of the discrepancies.

The best course of action is to review the quality control measurements and process to identify the root cause of the discrepancies. This allows the project manager to pinpoint the specific issues causing the deliverables to deviate from the quality standards defined in the project management plan. Conducting random quality audits to confirm compliance investigating further is not an effective approach, as it does not address the underlying cause of the discrepancies. Escalating the discrepancies to senior management for resolution should only be done after a thorough investigation and if the project manager is unable to resolve the issue at their level. Implementing additional quality assurance procedures may help prevent future discrepancies, but it does not address the current issue at hand. The first step should be to identify the root cause of the problem before implementing preventive measures.

Correct Answer: Accept the findings, re-assess the risk management plan and adjust it to properly accommodate those potential risks.

The best action to take is to accept the findings, re-assess the risk management plan and adjust it to properly accommodate those potential risks. The risk management plan should be a living document that is updated as new risks are identified throughout the project lifecycle. Ignoring the auditing team's findings or eliminating the risk factors without further analysis could lead to unmitigated risks that may negatively impact the project. Delegating the problem to the auditing team is not appropriate as they are not responsible for managing project risks. The project manager and team should take ownership of addressing the identified risks.