Guide: Plan Quality Management based on PMBOK Guide Seventh Edition
The Plan Quality Management process is a critical component of project management as per the PMBOK Guide Seventh Edition. The reason for its importance lies in the goal of maintaining the quality of the processes involved in the project and the output.
It constitutes identifying quality requirements, establishing the project and product standards, documenting how the project will demonstrate compliance, and tailoring considerations for the project.
The operative part of the Plan Quality Management process includes: Developing a quality management plan, quality metrics, quality checklists, and process improvement plans.
For answering questions on Plan Quality Management in PMP exam, remember the following tips:
- Understand the intent of quality management which is 'fitness for use'
- Pay attention to phrases asking for inputs, tools, techniques, or outputs of Plan Quality Management
- Do not equate more quality with more cost. Quality can reduce costs in the long run.
- Remember that quality is planned, designed, and built in — not inspected in.
- Quality audits are not negative, they are for finding good and bad practices.