Scope Validation

Correct Answer: Stick to the agreed scope. Any additional features can be implemented as a separate project or phase, if agreed upon with the stakeholders.

As a project manager, it is crucial to stick to the agreed scope of the project. Although the design presented by the graphic designer surpasses expectations and adds more functionality, it deviates from the initially agreed scope. Additional features could over-complicate the application and require more resources (time, money, personnel) than planned for, possibly jeopardizing the project. These features can potentially be considered for implementation in a seperate project or phase, only if stakeholders agree. Hence, the answer 'Stick to the agreed scope. Any additional features can be implemented as a separate project or phase, if agreed upon with the stakeholders.' is the most appropriate in this situation. Implementing the new design immediately without consulting the stakeholders ('Implement the new design immediately, as it surpasses the project expectations.') ignores the project's agreed scope and jeopardizes its successful completion. Discarding the new design outright ('Discard the new design as it deviates from the original scope.') may eliminate potential improvements. Asking the designer to limit the design's functionality ('Ask the graphic designer to reduce the functionality of the designs to match the project scope.') would not necessarily produce the best product for the end-users and might restrict innovative ideas.

Correct Answer: Align with stakeholders to understand the cost and time implications of this change and decide collectively whether it aligns with overall project goals or not before adapting the project scope.

The best approach in project management when a change is suggested outside of the original project scope is not to accept or reject it outright, but to consult with stakeholders to evaluate its impact. This is the approach mentioned in the answer 'Align with stakeholders to understand the cost and time implications of this change and decide collectively whether it aligns with overall project goals or not before adapting the project scope.' It is most suitable because it involves examining the potential consequences--both positive and negative--of the proposed change in terms of cost, time, and alignment with project goals, and making a decision accordingly. The other options are incorrect: 'Accept the offer without consulting other stakeholders because better seating will likely result in higher customer satisfaction.' does not consider the potential negative impacts or the views of the stakeholders; 'Refuse the offer outright as it was not part of the original scope.' dismisses the possibility of making beneficial changes; and 'Delegate the decision to a junior team member so it is off your plate.' shirks responsibility and could result in poor decision-making.

Correct Answer: Refer back to the scope statement and statistical data to confirm or deny the stakeholder's claim

The correct approach is to thoroughly review the project scope documentation and the relevant data to determine whether the stakeholder’s concern is valid. This involves analyzing capacity requirements, comparing them with projected passenger demand, and deciding whether adjustments to the original scope are needed based on factual evidence.