Stakeholder Expectations and Engagement

Correct Answer: Schedule a one-on-one meeting with the stakeholder to discuss their concerns, share project updates, and emphasize the importance of their involvement in the project's success.

The most appropriate approach is to schedule a one-on-one meeting with the disengaged stakeholder. This allows for a direct and personal discussion to understand their concerns, share project updates, and emphasize the importance of their involvement. Sending a detailed email may not be as effective in re-engaging the stakeholder, as it lacks the personal touch and opportunity for dialogue that a meeting provides. Escalating the issue to the stakeholder's superior should be considered a last resort, as it may strain the relationship and should only be done if other attempts to re-engage the stakeholder have failed. Continuing with the project without addressing the stakeholder's disengagement is not advisable, as their input and participation may be crucial to the project's success. It is important to actively seek their re-engagement.

Correct Answer: Schedule a meeting with the project sponsor, lead developer, and user experience expert to discuss the concerns and find a solution that balances functionality and user experience, while ensuring the project remains within scope and budget.

The best approach is to schedule a meeting with the project sponsor, lead developer, and user experience expert to discuss the concerns and find a solution that balances functionality and user experience, while ensuring the project remains within scope and budget. This approach allows for open communication and collaboration among key stakeholders to address the issue at hand. By involving the user experience expert, the team can gain valuable insights into how to incorporate user experience considerations without compromising system performance. The project manager's role is to facilitate the discussion and guide the team towards a mutually agreeable solution that aligns with the project's objectives. Informing the project sponsor that the development team's decision is final may strain the relationship and lead to further conflicts. Prioritizing user experience over system performance without proper discussion may result in technical issues and delays. Escalating the issue to senior management should be a last resort, as it may undermine the project manager's authority and the team's ability to resolve problems internally.

Correct Answer: Schedule one-on-one meetings with the stakeholders to understand their concerns and gather their input

The most effective approach to engage non-participating stakeholders is to schedule one-on-one meetings with them. This allows the project manager to:

- Understand their individual concerns and gather their input in a more personal setting
- Address any issues or reservations they may have about the project
- Emphasize the importance of their participation and how their input is crucial for the project's success

One-on-one meetings provide a platform for open communication and can help build trust between the project manager and the stakeholders.

Sending a detailed email to all stakeholders may not be as effective because it lacks the personal touch and the opportunity for direct dialogue. Stakeholders may easily ignore or deprioritize the email.

Escalating the issue to the project sponsor should be considered a last resort, as it may strain relationships with the stakeholders and create a negative atmosphere.

Continuing with the project without the input of these key stakeholders is not advisable, as it may lead to project decisions that do not align with their needs and expectations, potentially jeopardizing the project's success.