Team Management

Correct Answer: Facilitate a team-building session to improve communication and collaboration

Facilitating a team-building session to improve communication and collaboration is the most appropriate action for the project manager to address the issue of ineffective collaboration among team members. This approach directly tackles the root cause of the problem by bringing the team together to discuss and resolve communication and collaboration challenges. Replacing team members would be premature without first attempting to address the underlying issues. Escalating the issue to senior management should only be done if the team-building efforts fail to yield results. Sending a strongly worded email may come across as confrontational and could further damage team morale and collaboration.

Correct Answer: Incentivize regular breaks, encourage work-life balance and consider stretching timelines to reduce pressure

The best approach when managing a team demonstrating signs of stress is 'Incentivize regular breaks, encourage work-life balance and consider stretching timelines to reduce pressure'. This approach ensures the well-being of the team while maintaining productivity. The other answers are not effective management techniques. 'Remain indifferent as long as the targets are being met' disregards the team's well-being and could lead to burnout, reducing productivity in the long term. 'Request for more workload since the team is performing well' does not address the issue of stress and could exacerbate the problem. Similarly, 'Threaten them with replacement if they cannot handle the stress' creates a hostile work environment and does not support the team's well-being or productivity.

Correct Answer: Address the issue with the concerned team members individually, understand their perspective, and facilitate a discussion to resolve the conflict and ensure smooth collaboration.

The best approach is to address the issue with the concerned team members individually, understand their perspective, and facilitate a discussion to resolve the conflict and ensure smooth collaboration. This allows the project manager to gather information from both sides, identify the root cause of the conflict, and work towards finding a mutually agreeable solution. By facilitating a discussion between the team members, the project manager can help them find common ground and establish a plan to work together effectively. Escalating the issue to the project sponsor should be a last resort, as it may undermine the project manager's authority and the team's ability to resolve their own conflicts. Conducting a team-building activity can improve overall team cohesion but may not directly address the specific interpersonal conflict at hand. Reassigning team members to different tasks or sub-teams should be considered carefully, as it may disrupt the project's progress and could be perceived as avoiding the issue rather than resolving it.