Guide to Collaborative Problem Solving in Virtual Team Management

What it is:
Collaborative problem solving is a process where team members together contribute their knowledge and find solutions to the issues they face. In a virtual team setup, this involves using various digital tools to discuss, debate, and arrive at an optimal solution.

Why it is Important:
A team that effectively use collaborative problem solving ensure ideas are democratically sourced, directly boosting the quality of solutions. It enhances overall efficiency, encourages participation, and builds a sense of ownership among team members in virtual settings.

How it Works:
The process generally involves problem identification, generating potential solutions, deciding on an approach, and implementing and testing the solution. This is done using technology mediums like emails, chat forums, video meetings and digital collaboration tools.

Exam Tips: Answering Questions on Collaborative Problem Solving:
Understand key principles of Collaborative Problem Solving - such as the process steps, the benefits and challenges it provides in a virtual setting. Always emphasize on the participatory nature of the process in your answers. For multiple choice questions, try to eliminate obviously wrong answers first. For descriptive questions, ensure you cover all sub-components of the process, and be aware that the solution may not always be digital in nature, but can also involve interpersonal skill usage.