The Receive Completed Work Package activity is a crucial component within the Controlling a Stage process in PRINCE2 7. This activity occurs when a Team Manager or team member delivers finished work back to the Project Manager for review and acceptance.
When work packages are completed, the Projec…The Receive Completed Work Package activity is a crucial component within the Controlling a Stage process in PRINCE2 7. This activity occurs when a Team Manager or team member delivers finished work back to the Project Manager for review and acceptance.
When work packages are completed, the Project Manager must formally receive and evaluate them against the agreed acceptance criteria established when the work package was originally authorized. This ensures that deliverables meet the required quality standards and specifications outlined in the Product Description.
The key actions involved in receiving completed work packages include:
1. Reviewing the completed products against their quality criteria to confirm they meet the expected standards.
2. Checking that all required quality management activities have been performed, including any reviews, tests, or inspections specified in the work package.
3. Verifying that appropriate quality records and documentation have been maintained throughout the work execution.
4. Confirming that the work has been completed within the agreed tolerances for time, cost, and scope.
5. Updating project records to reflect the completion status, including the Quality Register and any relevant logs.
6. Acknowledging formal acceptance of the completed work package to the Team Manager.
If the completed work package does not meet the acceptance criteria, the Project Manager must address this situation. Options may include requesting rework, raising an issue, or escalating to the Project Board if the situation falls outside delegated tolerances.
This activity provides essential control by creating a formal handover point between execution and management levels. It enables the Project Manager to maintain accurate progress information, update plans accordingly, and report reliable status to the Project Board. The formal receipt process also supports proper configuration management by ensuring only approved products are incorporated into the project baseline.
Receive Completed Work Package - PRINCE2 Foundation V7 Guide
What is Receive Completed Work Package?
Receive Completed Work Package is an activity within the Controlling a Stage process in PRINCE2. It occurs when the Team Manager returns a completed Work Package to the Project Manager, signifying that the agreed work has been finished and is ready for review and acceptance.
Why is it Important?
This activity is crucial for several reasons:
1. Quality Assurance: It ensures that all deliverables meet the agreed quality criteria before being accepted into the project.
2. Progress Tracking: It allows the Project Manager to accurately track stage progress and update plans accordingly.
3. Issue Identification: It provides an opportunity to identify any issues, risks, or changes that emerged during the work.
4. Formal Handover: It establishes a clear point of transfer of responsibility from the Team Manager back to the Project Manager.
How Does it Work?
The process follows these key steps:
1. The Team Manager notifies the Project Manager that work is complete
2. The Project Manager reviews the completed Work Package against the original agreement
3. Quality records and approval records are checked to confirm quality activities were performed
4. The Project Manager verifies that all products meet their quality criteria
5. The Stage Plan is updated to reflect actual progress
6. Any outstanding issues or risks are recorded and assessed
7. The Work Package is formally accepted or returned for correction
Exam Tips: Answering Questions on Receive Completed Work Package
Tip 1: Remember that the Project Manager is responsible for this activity, not the Team Manager. The Team Manager submits the work; the Project Manager receives and reviews it.
Tip 2: Focus on the verification aspect. Questions often test whether you understand that quality records must be checked, not just the physical products.
Tip 3: Know the sequence - this activity happens AFTER the Team Manager completes the work and BEFORE the Project Manager reports progress to the Project Board.
Tip 4: Understand that this is part of the Controlling a Stage process, not Managing Product Delivery. The distinction between these two processes is frequently tested.
Tip 5: Be aware that if the Work Package does not meet requirements, it may be returned for rework. The Project Manager has the authority to reject incomplete or substandard work.
Tip 6: Questions may ask about what happens to various registers during this activity. Remember that the Quality Register, Issue Register, and Risk Register may all be updated.
Common Exam Question Themes:
- Who is responsible for receiving completed Work Packages? - What must be checked when a Work Package is returned? - Which process contains this activity? - What happens if quality criteria are not met? - How does this activity relate to progress reporting?
Remember: The emphasis is on formal verification and acceptance. The Project Manager must confirm that everything agreed in the original Work Package has been delivered to the required standard before accepting it.