The Deliver Work Package activity is a fundamental component of the Managing Product Delivery process in PRINCE2 7. This activity represents the core operational work where team members actually create the specialist products defined in the Work Package.
When a Team Manager receives an authorized …The Deliver Work Package activity is a fundamental component of the Managing Product Delivery process in PRINCE2 7. This activity represents the core operational work where team members actually create the specialist products defined in the Work Package.
When a Team Manager receives an authorized Work Package from the Project Manager, the Deliver Work Package activity commences. The Team Manager coordinates the team's efforts to produce the required products according to the specifications, quality criteria, and constraints outlined in the Work Package documentation.
During this activity, several key actions take place. First, the Team Manager assigns work to team members based on their skills and availability. Team members then execute the technical or specialist work required to build, develop, or create the products. Throughout the execution phase, the Team Manager monitors progress against the agreed schedule, cost, and quality tolerances.
Quality management is essential during delivery. The team must ensure that products meet the defined quality criteria and undergo appropriate quality checking activities as specified in the Product Description. This includes any reviews, tests, or inspections required before products can be considered complete.
The Team Manager maintains communication with the Project Manager through Checkpoint Reports, providing regular updates on progress, issues, and any potential problems that might affect delivery. If the team encounters difficulties that exceed their tolerances, the Team Manager must escalate these matters to the Project Manager for resolution.
Risk management continues throughout the delivery phase, with the team identifying and responding to any new risks that emerge during product creation. The Team Manager ensures that all work adheres to organizational standards and any specific methods or techniques required by the project.
Upon completion of all products within the Work Package to the required quality standards, the Deliver Work Package activity concludes, and the team prepares to hand over the completed products for acceptance.
Deliver Work Package - Managing Product Delivery Process Guide
Introduction to Deliver Work Package
Deliver Work Package is one of the key activities within the Managing Product Delivery process in PRINCE2 v7. This activity represents the actual execution of work by team members to create the products specified in the Work Package.
Why is Deliver Work Package Important?
Understanding Deliver Work Package is essential because:
• It ensures that products are created according to the agreed specifications and quality criteria • It maintains the connection between the Project Manager and Team Manager throughout product creation • It provides a controlled mechanism for reporting progress and issues • It ensures quality management activities are performed during product development • It supports the PRINCE2 principle of managing by stages by keeping work controlled at the delivery level
What is Deliver Work Package?
Deliver Work Package is the activity where the Team Manager (or team members) actually creates the products defined in the accepted Work Package. This activity sits at the heart of product delivery and involves:
• Executing the work as defined in the Work Package • Creating or modifying products according to their Product Descriptions • Performing quality activities including quality checks and reviews • Recording and reporting progress through Checkpoint Reports • Identifying and escalating issues and risks as they arise • Maintaining the Quality Register with results of quality activities • Obtaining product approval where required
How Does Deliver Work Package Work?
The activity follows a structured approach:
Step 1: Execute the Work The team creates the products using the techniques and methods appropriate to the type of product being developed.
Step 2: Perform Quality Activities Quality checking methods specified in the Product Description are applied. Results are recorded in the Quality Register.
Step 3: Report Progress The Team Manager produces Checkpoint Reports at agreed intervals to keep the Project Manager informed of progress, issues, and forecast completion dates.
Step 4: Manage Issues and Risks Any issues or risks identified during work are recorded and escalated to the Project Manager if they exceed the Team Manager's authority.
Step 5: Seek Approvals Products that require approval are submitted for sign-off according to the approval methods in the Product Description.
Key Inputs and Outputs
Inputs: • Approved Work Package • Product Descriptions for products to be created • Team Plan
Exam Tips: Answering Questions on Deliver Work Package
1. Remember the Responsibility: The Team Manager is responsible for Deliver Work Package, not the Project Manager. Questions may try to confuse you on this point.
2. Focus on Checkpoint Reports: These are the primary progress reporting mechanism from Team Manager to Project Manager during delivery. Know that they are produced at agreed frequencies defined in the Work Package.
3. Quality is Integral: Remember that quality activities happen during Deliver Work Package, not as a separate step afterward. Products should meet their quality criteria before being handed back.
4. Understand the Boundaries: The Team Manager works within tolerances set in the Work Package. When tolerances are forecast to be exceeded, escalation to the Project Manager is required.
5. Know What Triggers This Activity: Deliver Work Package begins after Accept Work Package is complete - meaning the Team Manager has confirmed the work can be done as specified.
6. Products Must Match Descriptions: Completed products must conform to their Product Descriptions, including meeting all quality criteria and gaining necessary approvals.
7. Watch for Trick Questions: Questions may suggest that the Project Manager creates products or that Checkpoint Reports go to the Project Board - these are incorrect.
8. Link to Managing Product Delivery: Remember that Deliver Work Package is part of the broader Managing Product Delivery process, which is the only process that may be performed by resources external to the project management team.