Managing Product Delivery is a crucial process within PRINCE2 7 that focuses on the interface between the Project Manager and Team Managers. This process ensures that planned products are created and delivered to the required quality standards within agreed timeframes and costs.
The primary object…Managing Product Delivery is a crucial process within PRINCE2 7 that focuses on the interface between the Project Manager and Team Managers. This process ensures that planned products are created and delivered to the required quality standards within agreed timeframes and costs.
The primary objectives of Managing Product Delivery include:
1. **Ensuring Work is Authorized**: Team Managers must only accept work packages that have been properly authorized by the Project Manager. This maintains control over what work is being undertaken and prevents unauthorized activities.
2. **Clarifying Requirements**: The process ensures that Team Managers clearly understand what needs to be produced, the expected quality criteria, tolerances, and deadlines. This clarity prevents misunderstandings and rework.
3. **Delivering Products to Specification**: A key objective is ensuring that products are developed according to their Product Descriptions and meet all defined quality criteria. This includes completing necessary quality activities and maintaining quality records.
4. **Progress Reporting**: Team Managers must provide regular checkpoint reports to keep the Project Manager informed about progress, issues, and potential problems. This enables timely decision-making.
5. **Managing Issues and Risks**: Any issues, risks, or concerns identified during product delivery must be escalated appropriately to the Project Manager for resolution.
6. **Obtaining Approval**: Once products are complete, Team Managers must ensure they gain proper approval before formally delivering them back to the Project Manager.
7. **Recording Completed Work**: The process ensures accurate recording of actual effort, time, and costs expended in creating products.
These objectives collectively support the controlled delivery of project outputs while maintaining clear communication channels between management levels. By achieving these objectives, teams can work efficiently within their defined boundaries while ensuring the Project Manager retains appropriate oversight of all delivery activities.
The Managing Product Delivery process is one of the seven processes in PRINCE2 and focuses on the interface between the Project Manager and the Team Manager. Understanding its objectives is crucial for passing the PRINCE2 Foundation V7 exam.
Why is Managing Product Delivery Important?
Managing Product Delivery is essential because it:
• Ensures that planned products are created and delivered to the required quality standards • Provides a controlled link between the Project Manager and the Team Manager • Keeps the Project Manager informed of progress at appropriate intervals • Ensures work is authorized and agreed upon before it begins • Confirms that finished products meet their quality criteria
What is Managing Product Delivery?
Managing Product Delivery is the process that controls the link between the Project Manager and the Team Manager(s). It covers the acceptance, execution, and delivery of project work. This process ensures that products allocated to a team are authorized, completed to specification, and delivered on time.
The Main Objectives of Managing Product Delivery
The key objectives include:
1. Work Authorization Ensure that work on products allocated to the team is authorized and agreed
2. Team Understanding Make sure the Team Manager, team members, and suppliers understand what is to be produced, the expected effort, cost, and timescales
3. Product Delivery Ensure that planned products are delivered to expectations and within tolerance
4. Progress Reporting Provide accurate progress information to the Project Manager at an agreed frequency
5. Quality Assurance Ensure that quality activities are performed correctly and products meet quality criteria
How Does Managing Product Delivery Work?
The process operates through three activities:
1. Accept a Work Package • The Team Manager receives and accepts work from the Project Manager • Agreement is reached on targets, constraints, and tolerances • The Work Package forms the agreement between both parties
2. Execute a Work Package • The team creates the required products • Quality checks are performed according to the Product Description • Progress is monitored and checkpoint reports are provided • Issues and risks are escalated when necessary
3. Deliver a Work Package • Completed products are delivered to the Project Manager • Products must be approved and meet quality criteria • The Work Package is formally closed
Key Documents in Managing Product Delivery
• Work Package: The primary control document defining what needs to be delivered • Checkpoint Report: Regular progress reports from Team Manager to Project Manager • Product Description: Defines quality criteria and expectations for products • Quality Register: Records planned and actual quality activities
Exam Tips: Answering Questions on Managing Product Delivery Objectives
Tip 1: Remember the Core Purpose Questions often test whether you understand that this process provides the controlled interface between Project Manager and Team Manager. Focus on the communication and control aspects.
Tip 2: Know the Three Activities Be familiar with Accept, Execute, and Deliver as the three main activities. Questions may ask which activity a particular action belongs to.
Tip 3: Understand the Work Package The Work Package is central to this process. Know that it represents the agreement between Project Manager and Team Manager and contains authorization details.
Tip 4: Distinguish Checkpoint Reports Remember that Checkpoint Reports flow from Team Manager to Project Manager. Do not confuse these with Highlight Reports, which go to the Project Board.
Tip 5: Focus on Quality Many questions relate to ensuring products meet quality criteria. Remember that quality activities occur during the Execute a Work Package activity.
Tip 6: Know Who is Responsible The Team Manager is responsible for this process. Questions may test whether you know that the Project Manager authorizes work but the Team Manager manages delivery.
Tip 7: Understand Tolerances Work Packages include tolerances. If these are exceeded, the Team Manager must raise the matter with the Project Manager.
Common Exam Question Types
• Which objective relates to a specific scenario • Who is responsible for particular actions within the process • What document is used for a specific purpose • When should issues be escalated • How progress is communicated within the process