Quality Review Technique
The Quality Review Technique is a structured approach used in PRINCE2 to assess whether a product meets its defined quality criteria. It involves a formal, systematic examination of a product by a group of people with specific roles, including the chair, presenter, reviewer, and administrator. The technique follows a well-defined process that starts with planning the review, followed by individual preparation by reviewers, a review meeting to discuss findings, and finally, follow-up actions to address any issues identified. Quality reviews are particularly valuable for products that cannot be tested using automated or objective methods, such as documents, designs, or plans. The technique emphasizes early detection of defects when they are less costly to correct, focusing on prevention rather than cure. It promotes collaboration and knowledge sharing among team members, as different perspectives often lead to more thorough quality assessments. The Quality Review Technique ensures that products are evaluated against their quality criteria in an objective and consistent manner, reducing subjectivity in quality judgments. It creates a documented record of the quality assessment, which is valuable for audit purposes and for demonstrating due diligence in quality management. PRINCE2 recommends scheduling quality reviews at strategic points in a product's development, particularly before significant decisions or investments are made. The technique also supports continuous improvement by helping teams learn from quality issues and refine their development processes. By integrating quality reviews into the project lifecycle, PRINCE2 creates a culture where quality is everyone's responsibility and is considered throughout product development, not just at the end.
Quality Review Technique - PRINCE2 Foundation
Quality Review Technique in PRINCE2
Quality Review Technique is a fundamental approach in PRINCE2 for checking whether a product meets the expected quality criteria. Let's explore what it is, why it matters, and how to handle it in your PRINCE2 Foundation exam.
Why is the Quality Review Technique Important?
The Quality Review Technique is crucial because it:
• Ensures products meet required standards before formal approval
• Provides structured feedback on deliverables
• Reduces rework through early detection of issues
• Maintains consistency in quality checking across the project
• Creates accountability for quality through defined roles
• Helps build stakeholder confidence in project deliverables
What is the Quality Review Technique?
The Quality Review Technique is a formal method used to assess whether a product meets its quality criteria through a structured review involving key roles and following a specific process. It's one of the main quality checking methods in PRINCE2.
The technique involves three primary roles:
• Chair: Manages the review process and ensures it follows proper procedures
• Presenter: The person who created the product and presents it for review
• Reviewer(s): Subject matter experts who check the product against quality criteria
How the Quality Review Technique Works
The Quality Review process follows a structured approach with three main phases:
1. Preparation:
• Planning the review and sending out invitations
• Distributing the product and quality criteria to reviewers
• Reviewers examine the product and prepare comments before the meeting
2. Review Meeting:
• Chair introduces the purpose and process
• Presenter explains the product
• Reviewers raise comments, questions and identify errors
• Chair ensures discussion stays focused
• Review points are documented
• An action list is created for addressing issues
3. Follow-up:
• Actions from review meetings are implemented
• Chair confirms all issues are resolved
• Product is approved or rejected based on findings
Exam Tips: Answering Questions on Quality Review Technique
• Know the Three Key Roles: Remember the Chair, Presenter, and Reviewer roles and their responsibilities
• Understand the Process: Be clear on the three phases (Preparation, Review Meeting, Follow-up) and what happens in each
• Distinguish from Other Methods: Be able to differentiate the Quality Review Technique from other quality methods like testing and quality inspection
• Connect to Quality Management Approach: Remember that the Quality Review Technique would be specified in the Quality Management Approach for the project
• Link to Products: Understand that each product's quality criteria (specified in Product Descriptions) are what the review checks against
• Common Question Types:
- Multiple-choice questions about the correct role responsible for specific actions
- Scenario-based questions asking for the next step in the Quality Review process
- Questions about when a Quality Review should be used versus other techniques
• Watch for Distractors: The exam may include options that sound plausible but mix up responsibilities between roles
Example Question:
Who is responsible for preparing comments on the product before the Quality Review meeting?
The correct answer would be the Reviewer(s), as they examine the product and prepare comments during the preparation phase.
Remember that Quality Review Technique is part of the Quality theme in PRINCE2, which focuses on ensuring the project's products are fit for purpose.
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