In the PRINCE2 7 Managing Product Delivery process, the 'Deliver a work package' activity is the engine room of the project where specialist products are created, modified, and tested. Once the Team Manager has formally accepted a Work Package from the Project Manager, the team moves into this exec…In the PRINCE2 7 Managing Product Delivery process, the 'Deliver a work package' activity is the engine room of the project where specialist products are created, modified, and tested. Once the Team Manager has formally accepted a Work Package from the Project Manager, the team moves into this execution phase.
The primary objective is to complete the work defined in the Work Package description while adhering to the specified quality criteria, interfaces, and constraints. The Team Manager ensures that the specialist products are developed in accordance with the agreed approaches and that all quality methods—such as inspections, testing, or reviews—are executed properly. As these quality activities occur, the Team Manager updates the Quality Register and secures the necessary approval records to confirm the products are fit for purpose.
Throughout this activity, the Team Manager monitors progress and resource consumption against the Team Plan. Regular communication is maintained with the Project Manager through Checkpoint Reports, which are submitted at the frequency and format agreed upon in the Work Package. These reports provide updates on status, progress, and future forecasts.
Simultaneously, the Team Manager manages work-level issues and risks, recording them in the Daily Log. Crucially, if there is any forecast that the agreed tolerances for the Work Package (time, cost, or scope) will be exceeded, the Team Manager must immediately raise an issue to the Project Manager. The activity encompasses all the effort required until the products are completed, quality-checked, and approved, effectively preparing them for the 'Execute a work package' completion notification.
Guide: Deliver a Work Package (PRINCE2 7 Practitioner)
What is 'Deliver a Work Package'? The activity Deliver a Work Package is the engine room of a PRINCE2 project. Located within the Managing Product Delivery (MP) process, this is where the specialist work actually takes place. Once a Team Manager has accepted a Work Package from the Project Manager, the team proceeds to execute the work, build the products, and carry out the necessary quality measures.
Why is it Important? This activity is crucial because it ensures that the project's products are created to the agreed quality, cost, and time specifications. It maintains the interface between the project management layer (Project Manager) and the delivery layer (Team Manager). Without this controlled delivery, the project would essentially be a 'black box' with no visibility on progress or quality compliance until the end.
How it Works During this activity, the Team Manager coordinates the following actions: 1. Execution: The specialist team undertakes the work to create or modify the products defined in the Work Package. 2. Quality Control: Quality checks are performed as specified. The Quality Register is updated to record that these checks have been completed. 3. Configuration Management: The Configuration Item Records are updated to reflect the status of products (e.g., changing status from 'under development' to 'quality reviewed'). 4. Approvals: The team obtains necessary approvals for the completed products. 5. Reporting: The Team Manager creates Checkpoint Reports and sends them to the Project Manager at agreed frequencies to report on progress.
Exam Tips: Answering Questions on Deliver Work Package When facing Practitioner scenarios regarding this activity, keep the following rules in mind:
1. Identify the Actor The primary role acting here is the Team Manager. If a question asks who updates the Quality Register during product creation, it is the Team Manager (or the team members), not the Project Manager. The Project Manager manages by exception and relies on the Checkpoint Report.
2. Tolerances and Issues If the Team Manager forecasts that the Work Package will exceed its agreed tolerances (Time, Cost, or Quality), they must not simply continue. They must raise an Issue to the Project Manager immediately. However, if a problem is small and stays within the Work Package tolerances, the Team Manager handles it internally.
3. The Reporting Flow Do not confuse Checkpoint Reports with Highlight Reports. In this activity, the Team Manager sends Checkpoint Reports to the Project Manager. If an exam option suggests the Team Manager sends a Highlight Report, it is incorrect.
4. Product-Based Focus Look for evidence that products are being signed off. The completion of a Work Package is not just about 'finishing the work'; it is about obtaining approval that the product meets the Quality Criteria defined in the Product Description.