Conflict Resolution and Negotiation Skills are vital components of effective people management in PRINCE2 projects, as they address the inevitable interpersonal tensions and competing interests that arise during project execution. PRINCE2 recognizes that conflicts, when managed properly, can lead t…Conflict Resolution and Negotiation Skills are vital components of effective people management in PRINCE2 projects, as they address the inevitable interpersonal tensions and competing interests that arise during project execution. PRINCE2 recognizes that conflicts, when managed properly, can lead to better outcomes through the exploration of diverse perspectives and creative problem-solving. The framework advocates for early identification of potential conflict areas by analyzing stakeholder interests, project constraints, and team dynamics. When conflicts emerge, PRINCE2 project managers are expected to address them promptly using appropriate resolution techniques. These include collaboration (finding a win-win solution), compromise (finding middle ground), accommodation (yielding to others' needs), competition (asserting one's position), and avoidance (when appropriate to delay addressing the conflict). Effective conflict resolution involves understanding the root causes, separating people from problems, focusing on interests rather than positions, and maintaining professional relationships throughout the process. Negotiation skills complement conflict resolution by enabling project managers to reach agreements on resources, schedules, scope changes, and other project variables. PRINCE2 emphasizes principled negotiation, which focuses on mutual gains rather than positional bargaining. This approach requires preparation (understanding all parties' interests and alternatives), clear communication of needs and constraints, active listening, creative option generation, and the use of objective criteria for evaluating solutions. The Issue and Change Control procedure in PRINCE2 provides a structured approach for documenting, analyzing, and resolving conflicts related to project issues. By developing and applying strong conflict resolution and negotiation skills, PRINCE2 project managers can maintain team cohesion, preserve stakeholder relationships, keep projects on track despite differences, and often discover innovative solutions that emerge from the constructive resolution of conflicts.