Key Management Products for People Management

Key Management Products for People Management in PRINCE2

Understanding Key Management Products for People Management

In PRINCE2, effective people management is supported by several key management products that help establish clear roles, responsibilities, and communication channels. These management products are essential for organizing the project team and ensuring everyone understands their part in the project.

Why Key Management Products for People Management Are Important

These management products are crucial because they:

- Define who does what within the project
- Establish clear lines of authority and reporting
- Document how communication will flow between stakeholders
- Set expectations for team performance and behavior
- Provide a reference point for resolving conflicts or uncertainties

The Key Management Products

1. Project Brief
Contains initial role definitions and stakeholder information. It establishes the foundation for who will be involved in the project.

2. Project Initiation Documentation (PID)
Includes refined role descriptions and project management team structure. The PID formalizes the people management approach for the project.

3. Organization Strategy
Defines the project management team structure, roles and responsibilities. This is contained within the PID and is essential for establishing who does what.

4. Role Descriptions
Detailed descriptions of each role's responsibilities, skills needed, and time commitment. These make expectations clear to everyone involved.

5. Communication Management Strategy
Outlines how communication will be handled, including who needs what information, when, and in what format. This is critical for effective people management.

6. Quality Register
Documents who is responsible for quality checks and approvals, contributing to accountability within the team.

7. Risk Register
Identifies who owns risks and who is responsible for actions to address them, clarifying responsibilities in risk management.

8. Issue Register
Tracks who raised issues and who is responsible for resolving them, supporting clear accountability.

9. Daily Log
Records informal issues, decisions, and actions that affect team members and their responsibilities.

How These Management Products Work Together

These management products form an integrated system for people management in PRINCE2:

1. The Project Brief and PID establish the overall approach to people management
2. The Organization Strategy and Role Descriptions define who does what
3. The Communication Management Strategy ensures everyone gets the information they need
4. The various registers (Quality, Risk, Issue) and logs track who is responsible for specific activities

Together, these create a clear framework for managing the human aspects of the project.

Exam Tips: Answering Questions on Key Management Products for People Management

- Know the specific purpose of each management product - Understand what each document is used for in relation to people management

- Understand how products relate to project roles - Be able to match specific management products to the roles that create, approve, or use them

- Remember the hierarchy of products - The Project Brief feeds into the PID, which contains the Organization Strategy, and so on

- Focus on responsibilities not just roles - Exam questions often test your understanding of who is responsible for what, rather than just naming roles

- Connect management products to principles - Especially "Defined Roles and Responsibilities" and "Manage by Exception"
- Think about tailoring - Consider how management products might be adapted for different project sizes and complexities

- Understand approval requirements - Know who approves each management product related to people management

- Recognize integration points - Understand how people management products integrate with other aspects of PRINCE2

When answering exam questions, pay close attention to the scenario details. Look for clues about project size, complexity, and organizational context, as these will affect how the management products should be applied for effective people management.