Scrum in Non-Technical Industries

Correct Answer: Talk to the individual privately to understand the issue and offer support.

The correct course of action involves addressing the issue directly but privately with the individual to comprehend any underlying issues and provide the necessary support. This approach respects the individual's dignity and promotes trust. The wrong answers suggest changes that do not directly address the root cause of the problem or fail to engage the individual in a constructive discussion about their engagement level.

Correct Answer: Encourage the team member to present their suggestion at the Sprint Review for team feedback.

The correct answer promotes teamwork and transparency by encouraging the team member to share their suggestion during an official Scrum event, where all stakeholders can provide feedback. The wrong answers either isolate the suggestion, bypass Scrum values and frameworks, or unnecessarily involve external parties, thus not fostering self-organization and collective decision-making within the team.

Correct Answer: Inform the client that while an exact end date cannot be guaranteed, a forecast can be derived from the team's velocity and the size of the Product Backlog, with the understanding that this is subject to change based on project insights.

In Scrum, exact end dates are challenging to predict due to its iterative nature and the possibility of changes in scope. The correct approach is to forecast an end date based on current known factors, such as team velocity and backlog size, while openly communicating the potential for this forecast to change. Wrong answers either delay the forecast unnecessarily, misunderstand the flexibility of Scrum, or inaccurately imply that a fixed deadline can be set in a way that contradicts Scrum principles.