Guide to Effective Feedback
What is Effective Feedback?
Effective feedback is a communication process in which information is provided in response to an action or behavior. It forms the cornerstone of better performance, motivation and personal development. It can be both positive (reinforcing desirable behaviors) and constructive (offering suggestions for improvement).
Why is Effective Feedback Important?
Feedback is vital in every form of communication as it tells us whether our message was understood and if there is need for adjustments. In coaching and facilitation, effective feedback promotes learning, change and growth. It improves mutual understanding, helps develop capabilities and corrects unsatisfactory performance.
How Does Effective Feedback Work?
Effective feedback follows specific principles; it should be timely, specific, descriptive, focused on behavior rather than personality, and most importantly is formalized through active dialogue. Feedback works by initiating a gap between current and desired performance, motivating the individual to develop strategies to close the gap.
Exam Tips: Answering Questions on Effective Feedback
When answering examination questions on effective feedback, remember to:
1. Define the term 'effective feedback' clearly.
2. Discuss the role and importance of effective feedback in coaching and facilitation.
3. Describe the process of effective feedback and the principles it follows.
4. In scenario-based questions, show your ability to apply principles of effective feedback.
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Effective Feedback practice test
Effective feedback involves transparent, respectful communications of observations, feelings, or needs in response to a team member's work or actions. The Scrum Master's task is to create a trust-based environment where people can give and receive feedback without fear. Effective feedback should be constructive, precise, and timely, promoting continuous improvement and accountability. It enables the team to learn, innovate and adapt to changes, supporting the core Agile principles.
Time: 5 minutes Questions: 5
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Professional Scrum Master I Preparation Package (2024)
- 3547 Superior-grade Professional Scrum Master I practice questions.
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- Unlock Effortless PSM I preparation: 5 full exams.
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