Stakeholder Management
Stakeholder Management refers to the process of maintaining good relationships with the individuals who have an interest in the project. The Scrum Master helps to manage stakeholders' expectations and ensure their active involvement in project decisions. The Scrum Master coaches the team to navigate the complexities of stakeholder interactions, ensuring effective communication channels, timely and transparent updates, and negotiation of priorities and resources. Stakeholder Management is vital in Scrum framework as it directly influences the product's direction and success.
Guide: Stakeholder Management in PSM-I Coaching and Facilitation
Stakeholder Management is a crucial part of the PSM-I (Professional Scrum Master I) Exam; understanding its core principles is vital for success.
Why is it Important?
Stakeholder Management is the process of managing the expectations and needs of those who have a stake, or interest, in a project. A successful project relies not only on the delivery of the specified deliverables, but also on the perception of success by all stakeholders. Ultimately, managing stakeholders helps to ensure the project's success.
What is it?
Stakeholder Management in the context of PSM-I involves identifying the interests and influences of stakeholders in order to effectively engage them in the project. It encompasses strategies and processes used to understand, anticipate, manage, and respond to stakeholder needs and influence.
How it Works?
Stakeholder Management involves various stages: Identify Stakeholders, Understand Stakeholder Expectations, Plan Stakeholder Management, Monitor Stakeholder Engagement, and Optimize Stakeholder Engagement. Each stage entails different activities and requires different tools and techniques.
Exam Tips: Answering Questions on Stakeholder Management
When answering PSM-I exam questions on Stakeholder Management, it is important to:
1. Understand the context: Not all stakeholders have the same influence or needs.
2. Focus on principles and values: Remember the Agile principles and values when answering.
3. Apply the process: Try to link the question to the Stakeholder Management process stages.
4. Pay attention to keywords: Certain terms, like 'engagement' or 'expectations', might give clues to the right answer.
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