Shared Skills

Correct Answer: Promote shared skills and the collaborative nature of the team and ensure that every member's contribution is valued.

The best possible answer is 'Promote shared skills and the collaborative nature of the team and ensure that every member's contribution is valued.' A Scrum Master's role is to foster collaboration and ensure value is being delivered, irrespective of individual prowess. This approach can also help the team members learn from each other, and the talented individuals can help uplift the skills of the entire team. In contrast, the other options are not viable solutions. Asking skillful members to lessen their participation is not fair and does not encourage collaboration or learning. Encouraging other team members to try to match the skills of the more adept team members can lead to an unhealthy competitive environment and not every individual may have the capacity to match up. Advising less skillful members to find another team does not promote growth, learning or teamwork which are key aspects of a Scrum environment.

Correct Answer: Assure them that cross-training is about building resilient teams and diversifying skill sets and not a means for replacement.

As per Scrum Guide, Scrum Master's role is to facilitate and foster an environment where a Scrum Team can work effectively. The best approach would be to assure the new member that cross-training is not about replacement but building resilient and self-organized teams and diversifying skill sets - understanding, experience and abilities that can be contributed to the team's goals. This will build trust and reduce the team member's insecurities. The answer to ignore the member's concern and mandate cross-training is wrong because it goes against the principles of Scrum and can lead to a disengaged team member. The idea to ask the member to leave if they are not comfortable is also incorrect because it can affect the team morale negatively and does not solve the core issue. Instead, Scrum Master should facilitate open communication and understanding. While giving them time to adjust is important, not insisting on their participation in cross-training may not encourage essential growth and learning within the team.

Correct Answer: Highlight the value of collective ownership during Sprint Reviews and encourage the team member to mentor others in testing techniques.

In Scrum, fostering a culture of knowledge sharing and collaboration is key to developing cross-functional teams. The correct approach encourages sharing of skills in a supportive, group setting, reinforcing the Agile values of collaboration and continuous improvement. The wrong answers, though related to improving team skills or efficiency, either single out the individual, divide the team, or add unnecessary documentation work, all of which might hinder the spirit of collaboration and collective ownership essential in Agile environments.