Guide: Servant Leadership in Scrum

Servant Leadership is a crucial concept in the implementation of Scrum. It is the principle that the leader's primary goal should be to serve rather than to lead. This approach contrasts traditional leadership dynamics and is central to the functioning of the Scrum framework.

Why is it important? In a Scrum setup, servant leadership catalyzes team self-organization, promotes collaboration, and fosters a culture of trust and respect. By placing the needs of the team first, servant leaders can unlock the team's full potential and drive efficient, effective development.

How does it work? Servant leaders operate by facilitating open communication, offering help where needed, clearing obstacles, and empowering team members to take action. They focus on the growth and well-being of team members, rather than micromanaging tasks.

Answering Exam Questions: When tackling questions around Servant Leadership during your PSM I exam, consider the Scrum values of openness, respect, and commitment. Understand that servant leaders prioritize the needs of the team and the project over their interests. When discussing the role, always steer from command-and-control leadership aspects. Instead, focus on support, empowerment, and service to the team.
Exam Tips:Keep in mind that Scrum advocates for a servant leadership model. Specifically, the Scrum Master is often seen as a servant leader. When answering exam questions, you should emphasize the Scrum Master's role in removing impediments, facilitating meetings, and supporting the team in any way necessary. It's also helpful to mention that servant leaders do not exert formal authority and instead lead by example and serve the team.