The Scrum Framework

Correct Answer: Discuss the situation directly with the Development Team member to understand any impediments or challenges they are facing.

Addressing a Development Team member who is consistently failing to accomplish their Sprint tasks requires a direct and supportive approach. The correct answer focuses on understanding the individual challenges and impediments the team member faces, which is in line with Scrum values of courage, openness, and respect. The wrong answers, although related to improving team performance or individual skills, do not directly address the root causes of the underperformance or fail to respect the self-managing nature of the Development Team.

Correct Answer: Explain the value of their insights for continuous improvement and encourage their participation.

The correct approach is to communicate the value and importance of the Product Owner's participation in the Sprint Retrospective for the sake of continuous improvement. The Retrospective is a crucial opportunity for the entire Scrum Team, including the Product Owner, to inspect and adapt processes, which ultimately contributes to the product's success. Suggesting to replace the Product Owner or adjusting the Scrum framework misinterprets the Scrum values and undermines the collaborative aspect of the Scrum Team. Documenting outcomes without the Product Owner’s direct involvement reduces the opportunity for real-time feedback and collaborative problem-solving.

Correct Answer: Collaborate with the team and Product Owner to understand how the oversight occurred and establish measures to prevent similar issues.

While all options involve addressing the identified issue to some extent, the correct approach involves collaboration and a proactive stance on preventive measures. Simply selecting a new backlog item, advising the Product Owner to review the backlog, or conducting a targeted retrospective does not fully address the collaborative and improvement-oriented ethos of Scrum. The correct answer ensures that the team and the Product Owner work together to understand and solve the root cause of the issue, fostering an environment of continuous improvement.