Scrum Roles

Correct Answer: Product Owner

The Product Owner is responsible for managing the product backlog and prioritizing items, taking into account stakeholder requests and feedback. The other roles do not have the authority to determine the priority of the changes.

Correct Answer: Organize a Sprint Retrospective focused on uncovering the root causes of the technical challenges and collaboratively come up with actionable solutions.

The correct approach emphasizes the importance of collective problem-solving and continuous improvement within the Scrum Team, in line with Scrum values and principles. Increasing the sprint length avoids addressing the root causes and does not guarantee that the problem will be solved. Assigning only one person to solve issues contradicts the Scrum principle of self-organizing teams and collective ownership. While prioritizing technical debt is important, this decision should come from collaborative discussions within the team, including during Sprint Planning, and not as a directive from the Scrum Master.

Correct Answer: Facilitate an environment of trust and psychological safety to encourage open and honest communication among team members.

The best answer is to facilitate an environment of trust and psychological safety to encourage open and honest communication among team members. The Scrum Master's primary role is to ensure that the Scrum framework is followed and to help the team overcome any obstacles. In this situation, the team's reluctance to discuss their challenges openly suggests a lack of trust and psychological safety within the team. The Scrum Master should focus on creating a safe space where team members feel comfortable sharing their thoughts and concerns without fear of judgment or retribution. Directing the team to focus only on positives, concluding the meeting early, or approaching team members individually after the meeting would not address the underlying issue of lack of trust and open communication, which is essential for continuous improvement in Scrum.