Exam Guide: Coaching and Mentoring within the Scrum Master Role
Importance:
Coaching and Mentoring are key to the Scrum Master role. They enable the Scrum Master to facilitate individual and team growth, helping them work effectively within the Scrum framework. It is crucial for Scrum masters to be proficient in these areas in order to foster a productive and self-organizing team.
Definition:
Coaching involves assisting the team and individual members in problem-solving and decision-making. It focuses on the development of skills and capabilities. Mentoring, on the other hand, involves providing guidance, sharing knowledge, and offering advice based on past experiences.
How it Works:
A Scrum Master acting as a coach facilitates discussions, encourages self-organization, and helps the team to improve their skills and work practices. As a mentor, the Scrum master shares their knowledge and expertise, offers advice, and supports the team in navigating through obstacles.
Exam Tips:
Answering Questions on Coaching and Mentoring:
Understand the difference between coaching and mentoring. Use real-life examples to demonstrate your understanding of these concepts. Keep in mind that a Scrum master's role is to facilitate and support, not to lead or dictate. Be aware that the ultimate goal of coaching and mentoring within the Scrum context is to help the team become self-organizing.