Self-Organization

5 minutes 5 Questions

Self-organization is a characteristic of Scrum teams where team members decide among themselves who will do which tasks, when, and how. The team is empowered to manage their own work, therefore enhancing their efficiency and productivity. This promotes greater ownership, motivation, and responsibil…

Guide to Self-Organization in Scrum PSM-I Exam

Self-Organization is a key value in Scrum methodology which is pivotal in the process of agile development.

Why it is important:
Self-Organization is crucial as it encourages team members to take ownership of their work, thus increasing commitment and quality. It promotes creativity, initiative, and adaptation and is crucial for a Scrum team to function effectively.

What is Self-Organization:
This Scrum principle enables team members to decide among themselves who is doing what, when and how. The goal here is to let the individuals who do the hands-on work make the decisions.

How it works:
Self-Organization works on trust, communication, and feedback. Team members plan, coordinate and manage their own work, rather than being directed by managers.

Exam Tips: Answering Questions on Self-Organization
When answering questions related to Self-Organization in the exam, remember to emphasize on the team's ability to manage their own work, role of trust and communication among team members and the importance of ownership of work. It might be beneficial to refer to real-life scenarios where self-organization effectively leads to productive outcomes.

Remember to utilize the Scrum Guide as your primary study source and understand the Principles and Values deeply.

Test mode:

Exam (Timed)

Practice (With explanations)

Start practice test

PSM I - Self-Organization Example Questions

Test your knowledge of Self-Organization

Question 1

In the context of a self-organizing team, how should a Scrum Master facilitate the resolution of a conflict that arises between team members?

Suggest a vote among team members to quickly decide on the matter and move forward with the majority's opinion. Encourage the team to discuss and resolve the conflict collaboratively, offering mediation if requested. Delegate conflict resolution to the team lead, preserving the Scrum Master's neutrality in team dynamics. Act as the primary mediator immediately, ensuring a resolution is reached swiftly to avoid delays.

Correct Answer: Encourage the team to discuss and resolve the conflict collaboratively, offering mediation if requested.

The role of a Scrum Master in a self-organizing team is to facilitate and coach rather than to lead directly. Therefore, encouraging the team to discuss and resolve the conflict collaboratively, while offering mediation if requested, aligns with the principles of Scrum. This approach empowers the team, promotes ownership of the process, and reinforces self-organization. Acting as the primary mediator immediately may undermine the team's ability to self-organize and could lead to dependency on the Scrum Master for conflict resolution. Delegating conflict resolution to the team lead could compromise the neutrality of the Scrum Master and could also centralize decision-making, which goes against the ethos of self-organization. Suggesting a vote to quickly decide on the matter might seem efficient but can lead to decisions that might not be agreeable to all parties involved and does not address the root cause of the conflict, which could lead to recurring issues. Hence, the best approach is for the Scrum Master to encourage collaborative conflict resolution and offer support as needed.

Question 2

A self-organizing Scrum team has been consistently meeting their sprint goals and delivering high-quality increments. However, they have become complacent and are resistant to trying new techniques or technologies that could potentially improve their process. As a Scrum Master, how should you address this situation?

Accept the team's current process as optimal and avoid pushing for any changes that might disrupt their productivity. Organize a team-building event to celebrate the team's success and boost morale, while subtly introducing new ideas and techniques for them to consider. Facilitate a discussion with the team about the importance of continuous improvement and encourage them to experiment with new ideas in a controlled manner. Mandate the adoption of new techniques and technologies, even if the team is resistant, to ensure they continue to improve and stay competitive in the market.

Correct Answer: Facilitate a discussion with the team about the importance of continuous improvement and encourage them to experiment with new ideas in a controlled manner.

The best approach for the Scrum Master is to facilitate a discussion with the team about the importance of continuous improvement and encourage them to experiment with new ideas in a controlled manner. This approach aligns with the Scrum values of openness, respect, and courage, as it promotes open communication, respects the team's autonomy, and encourages them to step out of their comfort zone to explore potential improvements. The Scrum Master should not accept the current process as optimal or avoid pushing for changes, as this goes against the Agile principle of continuous improvement. Mandating the adoption of new techniques and technologies without the team's buy-in can lead to resistance and may not result in genuine improvement. While organizing a team-building event can boost morale, it should not be used as a subtle way to introduce new ideas; instead, the Scrum Master should foster an environment of transparency and open discussion.

Question 3

In a self-organizing team, a member consistently proposes innovative solutions that challenge the status quo, causing tension among team members who prefer established methods. As a Scrum Master, what is the most effective approach to foster self-organization while addressing this situation?

Facilitate a team discussion to explore both innovative and traditional approaches, encouraging open dialogue and consensus-building Encourage the team to alternate between using innovative and established methods for different tasks, promoting a balance of approaches over time Advise the innovative team member to conform to the team's established methods to maintain harmony and efficiency in the group Implement a voting system where the majority decides which approach to take for each proposed solution, ensuring democratic decision-making

Correct Answer: Facilitate a team discussion to explore both innovative and traditional approaches, encouraging open dialogue and consensus-building

The most effective approach for a Scrum Master in this situation is to facilitate a team discussion to explore both innovative and traditional approaches, encouraging open dialogue and consensus-building. This approach aligns with the principles of self-organization and the Scrum Master's role as a servant-leader. By facilitating a discussion, the Scrum Master:

1. Promotes open communication within the team
2. Encourages diversity of thought and innovation
3. Allows all team members to voice their concerns and ideas
4. Fosters a collaborative environment for problem-solving
5. Helps the team find a balance between innovation and established methods

This method respects the self-organizing nature of the team while addressing the tension caused by differing approaches. The other options are less effective because:

Advising the innovative team member to conform to established methods stifles creativity and goes against the principle of self-organization.

Implementing a voting system may create a divide in the team and does not promote collaboration or consensus-building.

Encouraging alternating between approaches doesn't address the underlying tension and may lead to inconsistency in the team's work.

The chosen approach allows the team to find its own solution, promoting both innovation and team cohesion, which are crucial for long-term success in Agile environments.

🎓 Unlock Premium Access

Professional Scrum Master I + ALL Certifications

🎓 Access to ALL Certifications: Study for any certification on our platform with one subscription
2149 Superior-grade Professional Scrum Master I practice questions
Unlimited practice tests across all certifications
Detailed explanations for every question
PSM I: 5 full exams plus all other certification exams
100% Satisfaction Guaranteed: Full refund if unsatisfied
Risk-Free: 7-day free trial with all premium features!

Start Your Free 7-Day Trial