Company Settings and Information in Salesforce represents the foundational configuration that defines your organization's profile within the platform. As a Platform Administrator, understanding these settings is crucial for proper system setup and maintenance.
Company Information contains essentia…Company Settings and Information in Salesforce represents the foundational configuration that defines your organization's profile within the platform. As a Platform Administrator, understanding these settings is crucial for proper system setup and maintenance.
Company Information contains essential details about your Salesforce org, including the organization name, address, primary contact, default locale, language, and time zone. These settings establish the baseline for how data is displayed and formatted across the entire organization. Administrators access this section through Setup by searching for 'Company Information' in the Quick Find box.
Key elements within Company Information include:
**Organization Details**: Your company name, address, phone number, and the primary admin contact information. This information appears in various system-generated communications.
**Default Settings**: The default locale determines date, time, and number formats. The default language affects the user interface language for new users, while the default time zone impacts scheduled processes and timestamp displays.
**Licenses and Usage**: This section displays your current license allocations, including user licenses, feature licenses, and permission set licenses. Administrators can monitor usage to ensure compliance and plan for growth.
**Fiscal Year Settings**: Organizations can configure custom fiscal year definitions that differ from the calendar year, which is essential for accurate reporting and forecasting aligned with business operations.
**Currency Settings**: For organizations operating in multiple countries, currency management allows configuration of corporate currency and active currencies for transactions.
**Organization ID**: A unique 15 or 18-character identifier for your Salesforce instance, often needed when integrating with external systems or contacting Salesforce support.
Regularly reviewing Company Information ensures your org reflects current business requirements. Changes to these settings can have organization-wide impacts, so administrators should carefully consider modifications and communicate changes to stakeholders when necessary.
Company Settings and Information - Salesforce Administrator Exam Guide
Why Company Settings and Information Matter
Company Settings form the foundation of your Salesforce org. These settings define your organization's identity, locale preferences, and fiscal year structure. Getting these configurations right is essential because they affect how data is displayed, how reports are calculated, and how users interact with the system across different regions.
What Are Company Settings?
Company Settings in Salesforce encompass several key areas:
Company Information: This includes your organization's name, address, primary contact, default locale, default language, and default time zone. It also displays your org's edition, API usage, and storage limits.
Fiscal Year Settings: Defines whether your organization uses a standard or custom fiscal year. Standard fiscal years align with calendar quarters, while custom fiscal years allow you to define your own periods.
Business Hours: Specifies when your organization operates, which is crucial for case escalation rules, milestones, and entitlement processes.
Holidays: Defines company holidays that affect business hour calculations and automated processes.
How Company Settings Work
To access Company Settings, navigate to Setup > Company Settings > Company Information. From here, administrators can:
• Edit the organization's default locale, language, and time zone • View license usage and storage consumption • Configure fiscal year boundaries • Set up business hours for different support teams • Define holiday schedules
These settings serve as defaults for new users, though individual users can override locale and time zone preferences in their personal settings.
Key Concepts to Understand
Default Locale vs. User Locale: The company default locale determines date formats, number formats, and currency symbols for new users. Individual users can customize their own locale settings.
Organization Edition: Your Salesforce edition determines available features and limits. This information is visible in Company Information.
API Usage: Company Information displays API request limits and current consumption, which is vital for integration monitoring.
Exam Tips: Answering Questions on Company Settings and Information
1. Know the navigation path: Questions often test whether you know where to find specific settings. Remember that Company Information is under Setup > Company Settings.
2. Understand fiscal year implications: Once you enable custom fiscal years, you cannot switch back to standard. This is a common exam topic.
3. Distinguish between org-wide and user-specific settings: Company settings establish defaults, but users can override certain preferences like language and time zone.
4. Business Hours and Holidays: Know that these settings primarily affect case management features like escalation rules and entitlement milestones.
5. Storage and Limits: Understand that Company Information shows data storage and file storage limits, and these vary by edition.
6. Read questions carefully: Look for keywords like 'default,' 'organization-wide,' or 'all users' to determine if the question is about company settings versus individual user settings.
7. Eliminate wrong answers: If an answer suggests a setting that would only affect one user, it's likely not the correct choice for company-wide configuration questions.
8. Remember currency settings: Multi-currency must be enabled at the company level and cannot be disabled once activated. This is a frequently tested topic.