Leading change

Correct Answer: Communicating the vision clearly and repeatedly to all team members

Communicating the vision clearly and repeatedly to all team members ensures that everyone understands the new organizational vision, fostering alignment and commitment necessary for effective change leadership.

Correct Answer: To motivate stakeholders by highlighting the necessity for change.

The primary purpose of establishing a sense of urgency is to motivate stakeholders by highlighting the necessity for change. This step is crucial to ensure that there is adequate motivation and support for the change initiative. The other options focus on different aspects of the change process, such as planning, communication, and rewarding support, which occur in later steps of Kotter's 8-Step Change Model.

Correct Answer: Involve employees in the planning process to gather their input and build commitment.

Involving employees in the planning process is the most effective first step because it ensures their input is considered, fosters a sense of ownership, and builds commitment to the new continuous feedback model. This approach directly addresses their hesitations by making them active participants in the transition. While communicating benefits, providing training, and appointing a change management team are also important, they are more effective once employees are engaged and committed to the change process.