Learn Scrum Coaches and Trainers (CSM) with Interactive Flashcards

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Scrum Principles

Scrum Principles are important guidelines that shape the way Scrum teams carry out their projects. Some of the key principles include transparency, inspection, and adaptation. Transparency requires all aspects of the Scrum process to be observable by everyone involved. This ensures accountability and facilitates effective decision-making. Inspection involves regularly checking the progress and quality of the project to detect any deviations from the desired outcome. Adaptation refers to the ability to adjust the plan or approach as a response to inspection results. Scrum coaches often enforce these principles to maintain the integrity of the Scrum framework.

Building High-Performing Teams

Building High-Performing Teams is a vital skill for Scrum Coaches and Trainers. They facilitate team collaboration and promote self-organization and cross-functionality - key elements of high-performing Scrum teams. Coaches also focus on conflict resolution, communication improvements, and elimination of any hindrances to the team's performance. They motivate and guide the team towards accountability, interdependence, and alignment with the common project goal. By shaping such high-performing teams, Scrum Coaches enable agile environments that continuously deliver value.

Scrum Metrics and Reporting

Scrum Metrics and Reporting involve assessing the progress, effectiveness and health of a Scrum project. Common Scrum Metrics include velocity (amount of work done in a sprint), burndown charts (work remaining over time), and cumulative flow diagrams (workflow state over time). Proactive use of these metrics can help the team spot issues before they become problems and continually improve their performance. Reports provide a way to share this information with all stakeholders to ensure everyone has a clear, accurate and honest picture of the project's status.

Scrum Retrospective

After the review of the product increment, the team holds a Sprint Retrospective. This is an opportunity for the Scrum Team to inspect itself and create a plan for improvements to be enacted during the next Sprint. The purpose of the Sprint Retrospective is to make clear what is working and what isn’t, so the team can make improvements in their work processes. It encourages a continuous learning and adaptation to the changing environment.

Scaling Scrum

Scaling Scrum refers to the process of successfully conducting Scrum methodologies across multiple teams in an organization. It addresses the need to extend the benefits of agility beyond a singular Scrum Team. There are many models for scaling Scrum such as Scrum of Scrums, Nexus, SAFe, LeSS etc. It requires a higher level of coordination between teams and communication across teams becomes critical to ensure that everyone is aligned on goals and deliverables.

Scrum Practices

Scrum Practices are a set of activities that should be carried out consistently to ensure the successful execution of the Scrum framework. These include practices like user stories, burndown charts, definition of done, pair programming, among others. Through these practices, Scrum provides a framework for managing and controlling iterative and incremental projects of all types and helps ensure clear communication among all stakeholders.

Scrum or Agile Coaching

Scrum or Agile coaching refers to a practice where an experienced individual guides or mentors a team or a person to understand and implement Agile or Scrum principles effectively. The coach uses their knowledge, experience, and insight to help others understand Scrum theory, practices, rules, and values. Various techniques such as facilitated workshops, team chartering, user story mapping, or lean startup techniques may be used by the coach. The goal of Scrum coaching is to enable individuals, teams, and organizations to work together to continually focus on delivering value and improving the way they work.

Agile Mindset

Agile Mindset is the set of attitudes supporting an agile working environment. These include respect, collaboration, improvement, and learning cycles, pride in ownership, focus on delivering value, and the ability to adapt to change. It encourages a flexible, adaptive approach to the work. Scrum coaches and trainers are often responsible for cultivating an Agile Mindset, through promoting values such as commitment, courage, focus, openness, and respect, fostering a culture that embraces change and iterative progress.

Stakeholder Engagement

Stakeholder engagement in Scrum involves involving all key stakeholders throughout the project life cycle. This ensures that everyone has a clear understanding of the project’s objectives and expected outcomes, that various perspectives are taken into account, and that the product or service produced aligns with users’ needs and expectations. Stakeholder engagement can include regular communication, involvement in key meetings and decisions, and transparent reporting of progress and outcomes. It is the responsibility of both the Product Owner and the Scrum Master to ensure effective stakeholder engagement.

Scrum Events Facilitation

Scrum masters are also responsible for facilitating all Scrum events (meetings). These include the Sprint Planning, Daily Scrum (or Standup), Sprint Review, and Sprint Retrospective meetings. Facilitating involves not only setting up these events but also ensuring they are effective and meet their objectives, maintaining a balance between structure and flexibility. Scrum Masters, by being skilled facilitators, can ensure that these events are productive, collaborative, and lead to continuous improvement and progression towards the Sprint Goal.

Scrum Ceremonies Facilitation

Facilitation of Scrum Ceremonies entails leading and supporting all the meetings that are part of the Scrum framework, including the Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. The Scrum Coach or Trainer ensures that these meetings are productive and that they adhere to the time constraints. They also create an environment that encourages interaction, collaboration, and respectful discussion.

Scrum Artifacts Understanding

Scrum Artifacts Understanding comprises thorough comprehension of the three Scrum artifacts: Product Backlog, Sprint Backlog, and Product Increment. The Scrum Coach or Trainer provides in-depth knowledge of how these artifacts can capture essential information for the product and project, guide the team in their daily tasks, and provide transparency and visualization of work at different levels of granularity.

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