Adaptability & Resilience - PMBOK 7th edition

Correct Answer: By enabling better management of team dynamics and stakeholder relationships.

Emotional intelligence enables project managers to effectively manage team dynamics and stakeholder relationships by understanding and responding to the emotions of others. This fosters collaboration, resolves conflicts, and enhances communication, which are crucial in navigating complex projects. The other options are less appropriate: emotional intelligence does not reduce the need for detailed planning and documentation; it doesn't simplify technical complexities through mathematical models—that requires technical expertise; and enforcing strict adherence to schedules regardless of team concerns contradicts the principles of emotional intelligence, which emphasize empathy and responsiveness to team needs.

Correct Answer: Evaluate the impact on project objectives and adjust project plans and resources accordingly.

When a key team member unexpectedly leaves, the project manager should first evaluate the impact on the project's objectives, schedule, and deliverables. By assessing the situation and adjusting project plans and resources accordingly, the project manager can mitigate risks, reallocate resources as needed, and keep the project on track. This proactive approach aligns with best practices in project management, ensuring that the project continues to meet its goals despite the unforeseen change. Proceeding without adjustments assumes the team can handle additional workload, which may lead to burnout or quality issues. Reassigning the departed member's tasks to another team member may overburden them and affect productivity. Postponing all project activities until a replacement is hired can cause unnecessary delays and is not an effective way to manage the project.

Correct Answer: Increase the probability and/or impact of the opportunity

The 'Enhance' strategy aims to increase the probability and/or impact of an opportunity in project management. This involves taking proactive steps to boost the likelihood that the opportunity will occur or to amplify its positive effects. Allocating the opportunity to a third party better able to capture it corresponds to the 'Share' strategy. Eliminating uncertainty to ensure the opportunity occurs describes the 'Exploit' strategy. Taking no action and accepting the opportunity if it arises pertains to the 'Accept' strategy.