Project Human Resource Management

Correct Answer: Arrange appropriate training for the team members to upskill them.

The best choice when the team members are lacking necessary skills would be to arrange appropriate training to upskill them. It is cost-effective, minimizes risks and is useful in the long term. Ignoring the skills gap and hoping the team members can learn on the job can slow down the project's progress and negatively impact quality. Hiring new team members and removing those who lack the necessary skills can be a costly endeavor and can also demoralize the existing team which can be detrimental to the project. Delegating important tasks only to those who have the necessary skills can be a short-term solution, it can lead to overworking those team members which negatively affects productivity and morale. Therefore, arranging appropriate training is the most effective and sustainable solution.

Correct Answer: Discuss with the team members to identify any issues and find a resolution.

The best approach when dealing with team members who are missing deadlines is to first discuss with them to understand the root cause of the problem. This might reveal unforeseen challenges they may be facing which can then be addressed effectively. This approach encourages open communication, and problem-solving which are key in project management. Ignoring the situation or immediately replacing the team members does not address the underlying problem and might lead to more harm than good. Moreover, going to upper management without first discussing with the team members might create a sense of mistrust and affect the overall morale of the team.

Correct Answer: Investigate the causes of high turnover and adjust your workforce planning.

Investigating the causes of high turnover and adjusting your workforce planning is the best solution. It tackles the root cause of the problem. High turnover likely indicates dissatisfaction among team members, so finding out the reasons behind this can aid in preventing further turnover. Once you understand the causes, you can plan your workforce better. The second answer of hiring more people only temporarily alleviates the issue; it does not solve the root cause and can lead to more expenses. The third solution, ignoring the turnover, is passive and solves nothing. Just hoping for the situation to improve on its own can cause even more deterioration. Lastly, penalizing existing team members can lead to further dissatisfaction and increased turnover. It does not take into account the possibility that the turnover is because of factors beyond the team members' control.