Project Stakeholder Management

Correct Answer: Reschedule the meeting at a time when all the key stakeholders can attend.

Answer 'Reschedule the meeting at a time when all the key stakeholders can attend.' is the best approach in project management when a key stakeholder is unable to attend a scheduled meeting. Key stakeholders play a significant role in the success of a project, providing necessary insights and approvals. Therefore, their involvement in project update meetings is crucial. 'Proceed with the meeting without the key stakeholder.' is not a suitable choice as key stakeholders may miss vital information that could lead to misunderstandings or miscommunications. 'Cancel the meeting.' is also not a good option as it can delay the progress of the project and it is unprofessional. 'Send the key stakeholder written minutes of the meeting.' can be a complement to the rescheduling, but it should not be the first option because personal presence makes communication more efficient, allows immediate questions and discussions, and reinforces the importance of the stakeholder’s role in the project.

Correct Answer: Review, reassess their power and influence, and adjust their priority and your engagement strategy accordingly

The ideal approach when a low priority stakeholder's influence significantly increases over the course of a project, is to review and reassess their power and influence, then adjust their priority and your engagement strategy accordingly. This approach ensures that your stakeholder management strategy remains dynamic and adaptable to changes in stakeholder influence, while also managing any potential impact on the project. The other options would not be effective. Ignoring the increase in influence could have unknown impacts on the project. Removing them from the stakeholder list could potentially alienate an important stakeholder and disrupt the project. Increasing the communication frequency without understanding the nature of their increased influence could lead to miscommunication or inappropriate decision making.

Correct Answer: Tailor the communication to meet their preference by providing summarized status updates.

In project management, stakeholder management and effective communication are key. If a stakeholder prefers concise communication over detailed reports, the best approach would be to tailor the communication to meet that preference. Providing summarized status updates allows the stakeholder to receive the necessary information in a way that aligns with their communication style, which in turn is more likely to engage them in discussion and decision-making processes. This approach respects the stakeholder's time, preferences and fosters productive working relationships. Including more details in the communication or asking the stakeholder to go through detailed reports if they have doubts, would ignore the stakeholder's stated preference for concise communication. This could potentially disengage the stakeholder further, hampering their involvement in the project. Ignoring their disengagement is not the right approach, stakeholder engagement is crucial to the success of a project. Ignoring their disengagement could result in missed opportunities for valuable feedback or unaddressed issues that could impact the outcome of the project.