Basic Troubleshooting Techniques
Solving hardware and software issues.
Applying structured and effective troubleshooting techniques to identify, diagnose, and solve various hardware and software issues within a computer system.
5 minutes
5 Questions
Concepts covered: Establish a Theory of Probable Cause, Reproduce the Problem, Implement the Solution and Verify Functionality, Document Findings, Actions, and Outcomes, Perform Root Cause Analysis, Documenting Findings and Outcomes, Escalation and Seeking Assistance, Test the Theory to Determine Cause, Communication with the Customer, Safety Precautions, Identify the Problem, Escalate to Higher-level Support, Establish a Plan of Action to Resolve the Problem, Determine if the Issue is Hardware or Software Related, Maintaining Tools and Equipment
Test mode:
Go Premium
CompTIA A+ Preparation Package (2024)
- 3756 Superior-grade CompTIA A+ practice questions.
- Accelerated Mastery: Deep dive into critical topics to fast-track your mastery.
- Unlock Effortless CompTIA A+ preparation: 5 full exams.
- 100% Satisfaction Guaranteed: Full refund with no questions if unsatisfied.
- Bonus: If you upgrade now you get upgraded access to all courses
- Risk-Free Decision: Start with a 7-day free trial - get premium features at no cost!
More Basic Troubleshooting Techniques questions
177 questions (total)