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Driver Management

Managing hardware device drivers.

Understanding the role of device drivers in a computer system, installing, updating, and troubleshooting drivers to ensure proper functioning of hardware devices.
5 minutes 5 Questions

Concepts covered: Driver Installation, Driver Uninstallation, Driver Compatibility and OS Version, Driver Diagnostic and Monitoring Tools, Device Manager, Driver Configuration, Driver Compatibility, Driver Rollback, Driver Signing, Driver Signing and Certification, Driver Update, Driver Conflicts Resolution, Safe Mode Driver Troubleshooting, Driver Backup and Restore, Driver Dependencies

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CompTIA A+ - Driver Management Example Questions

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Question 1

You are installing a new printer for a client, but their computer does not automatically detect and install the driver. What should you do next?

Correct Answer: Download and install the driver from the printer manufacturer's website

Downloading and installing the correct driver from the manufacturer's website ensures the proper communication between the computer and printer. Restarting the computer, disabling drivers, or using incorrect drivers will not solve the issue.

Question 2

A technician is trying to install a new driver for a printer. The operating system displays a warning that the driver is not signed. What action should the technician take?

Correct Answer: Download the signed driver from the manufacturer's website.

The best practice is to download the signed driver from the manufacturer's website. Ignoring the message or disabling the driver signing enforcement can lead to potential security risks. Restarting the printer won't resolve the issue, and reinstalling the operating system is unnecessary.

Question 3

A user receives a warning message about an unsigned driver when they're attempting to update Bluetooth drivers. What should be the appropriate recommendation?

Correct Answer: Visit the Bluetooth manufacturer's website to download and install a signed driver.

Visiting the Bluetooth manufacturer's website and installing a signed driver is the safest solution. Bypassing the warning could lead to potential security risks. Disabling the Bluetooth device or uninstalling related software is unnecessary. Enabling 'Test Mode' would introduce further risk, while rolling back to a previous restore point is excessive given the issue.

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