Professionalism and Communication
Effective communication and interaction.
This subtopic emphasizes the importance of effective communication, active listening, empathy, and following proper ethics while dealing with clients and colleagues in a professional IT environment.
5 minutes
5 Questions
Concepts covered: Nonverbal Communication, Conflict Resolution, Adaptability, Empathy, Active Listening, Teamwork and Collaboration, Time Management, Professional Boundaries, Clear Communication, Customer Service
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114 questions (total)