Back to Certified Scrum Product Owner (CSPO)

Understanding Customers and Users

Product discovery, customer segmentation, addressing conflicting needs, and connecting developers directly to customers.

5 minutes 5 Questions

Concepts covered
Product Discovery PracticesCustomer and User SegmentationResolving Conflicting Customer NeedsAspects of Product DiscoveryConnecting Developers to CustomersUser Personas and Empathy MappingUser Research TechniquesCustomer Feedback Loops
Test mode:
Start practice test
More Understanding Customers and Users questions
0 questions (total)
Start 0 question test