Program Stakeholder Engagement

Correct Answer: Schedule a one-on-one meeting with the stakeholder to discuss their concerns, understand their perspective, and find ways to re-engage them in the program.

Scheduling a one-on-one meeting with the stakeholder is the most effective approach in addressing their decreased engagement level. This allows the program manager to have a direct conversation with the stakeholder, understand their concerns, and find ways to re-engage them in the program. Increasing the frequency of status updates and progress reports may not be sufficient to address the root cause of the stakeholder's resistance. Escalating the issue to the program sponsor should be considered as a last resort, as it may further strain the relationship with the stakeholder. Continuing to monitor the situation without taking action may lead to the stakeholder's resistance having a significant impact on the program's progress.

Correct Answer: Analyze the stakeholder's current level of engagement and develop a tailored communication plan to address their specific concerns and re-engage them in the project.

The best approach to address the situation of a key stakeholder becoming less engaged and responsive is to analyze their current level of engagement and develop a tailored communication plan. This approach aligns with the Stakeholder Engagement Assessment Matrix, which suggests understanding the stakeholder's needs and concerns, and adapting the engagement strategy accordingly. Escalating the issue to higher management may strain the relationship and should be considered only if other efforts fail. Continuing the project without addressing the stakeholder's disengagement risks project success, as their input and approval are critical. Reallocating the stakeholder's responsibilities to other team members may not be feasible or effective, as it does not address the root cause of the disengagement. Therefore, analyzing the situation and developing a targeted communication plan is the most appropriate course of action.

Correct Answer: Schedule a one-on-one meeting with the stakeholder to discuss their concerns, gather feedback, and explore ways to increase their engagement and maintain their support for the program.

The most appropriate approach is to schedule a one-on-one meeting with the stakeholder to discuss their concerns, gather feedback, and explore ways to increase their engagement and maintain their support for the program. This approach allows for direct communication and understanding of the stakeholder's perspective, which is crucial in addressing their declining engagement level. The other options, such as continuing to monitor the situation, involving the stakeholder in more activities, or developing a communication plan, may not effectively address the root cause of the stakeholder's decreased engagement. By having an open and honest conversation, the program manager can identify the underlying issues and work collaboratively with the stakeholder to find solutions that will help maintain their support and engagement in the program.