Problem Detection and Resolution

Methods for identifying and resolving issues.

Focused on capability in effectively identifying, managing, and resolving issues and threats that arise in a project, including risk assessment strategies, facilitation techniques and collaborative problem solving.
5 minutes 5 Questions

Concepts covered: Gemba Walks, Cause and Effect Diagrams, Failure Modes and Effect Analysis, Pareto Analysis, Agile Retrospectives, Ishikawa Diagrams, Lean Problem-Solving, Kaizen, Root Cause Analysis, Brainstorming

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PMI-ACP - Problem Detection and Resolution Example Questions

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Question 1

While using the FMEA method on a print media advertising project, the team identifies a failure mode of misprints leading to inaccurate or misunderstood information. They are unsure how to prioritize this issue. What could be the prime strategy here?

Question 2

You're leading an agile team and recently a major issue has occurred, which could severely impact the project timeline. After reflecting, you realized that a Failure Mode and Effect Analysis (FMEA) hasn't been carried out yet. Which of the following actions would be the LEAST helpful in this situation?

Question 3

You are working on an infrastructure project and there are frequent equipment breakdowns. As an Agile practitioner, how can you use a Cause and Effect Diagram to resolve this situation?

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90 questions (total)