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Problem Detection and Resolution

Methods for identifying and resolving issues.

Focused on capability in effectively identifying, managing, and resolving issues and threats that arise in a project, including risk assessment strategies, facilitation techniques and collaborative problem solving.

Concepts covered: Gemba Walks, Cause and Effect Diagrams, Failure Modes and Effect Analysis, Pareto Analysis, Agile Retrospectives, Ishikawa Diagrams, Lean Problem-Solving, Kaizen, Root Cause Analysis, Brainstorming

Time: 5 minutes   Questions: 5

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