Stakeholder Engagement in Risk Management

Correct Answer: Social network analysis mapping communication patterns and relationships

Social network analysis mapping communication patterns and relationships is the best method for identifying hidden conflicts between stakeholders because: - It reveals informal relationships and communication patterns that may not be visible in formal documentation - It helps identify power dynamics, alliances, and potential friction points between stakeholder groups - It can uncover underlying tensions before they escalate into major conflicts - It provides visual representation of stakeholder interconnections and influence networks The other options are less effective because: Satisfaction surveys are too formal and structured to capture subtle interpersonal dynamics and tensions. Document review only captures official communications, missing informal interactions where conflicts often originate. Participation rate analysis merely shows attendance patterns but fails to reveal the quality of stakeholder relationships and potential conflicts.

Correct Answer: Share risk data at an aggregated level that balances transparency with protecting sensitive information

The best approach is to share risk data at an aggregated level that balances transparency with protecting sensitive information. Here's why: 1. Balances ethical obligations: - Maintains transparency and accountability - Protects organizational assets and competitive position - Fulfills stakeholder information needs 2. Professional risk management principles: - Follows data classification best practices - Maintains risk management integrity - Supports informed decision-making 3. Problems with alternative approaches: - Releasing all data creates unnecessary competitive vulnerability - Requiring enhanced confidentiality agreements can damage stakeholder relationships and trust - Basing access on organizational position may create information gaps and missed opportunities 4. Benefits of aggregated approach: - Provides meaningful insights while protecting sensitive details - Demonstrates professional judgment - Maintains stakeholder relationships - Preserves competitive advantage - Aligns with PMI ethical guidelines

Correct Answer: Launch a thorough investigation and communicate findings transparently to all stakeholders

The most ethical response to suspected data manipulation is to launch a thorough investigation and communicate findings transparently to all stakeholders. This approach aligns with PMI's ethical standards and best practices in risk management for several reasons: 1. Transparency: Full disclosure maintains trust and credibility with all stakeholders 2. Accountability: Demonstrates commitment to ethical practices and organizational integrity 3. Comprehensive approach: Ensures all potential issues are identified and addressed 4. Equal treatment: All stakeholders receive the same information, maintaining fairness The other options are less appropriate because: - Selective disclosure based on stakeholder influence creates inequality and could hide important information from relevant parties - Only engaging an external auditor for current processes doesn't address the suspected historical data manipulation - Creating a new system and transferring data doesn't resolve the underlying issue of potential manipulation and may appear as an attempt to cover up problems