Managing Stakeholder Expectations

Correct Answer: Conducting periodic schedule review meetings with key stakeholders to gather input and feedback

Conducting periodic schedule review meetings with key stakeholders represents the best approach to stakeholder participation because: - It enables active, real-time engagement and collaboration - Provides opportunities for immediate feedback and discussion - Allows for dynamic problem-solving and risk identification - Creates a collaborative environment where stakeholders feel valued and heard - Facilitates better buy-in and commitment to the schedule The other options are less effective because: Establishing a communication plan is a one-way information flow that doesn't actively engage stakeholders in the planning process. Distributing schedule reports is also passive and doesn't promote active participation or real-time feedback. Creating a responsibility matrix is a documentation tool that defines roles but doesn't actively involve stakeholders in the planning process. Active participation through regular meetings is key to successful schedule planning and stakeholder engagement.

Correct Answer: Regular schedule review meetings with key decision makers

Regular schedule review meetings with key decision makers is the most effective stakeholder engagement technique for creating realistic schedule constraints because: - It enables real-time discussion and feedback on schedule feasibility - Allows for dynamic adjustment based on stakeholder input - Facilitates direct negotiation of constraints and deadlines - Creates a collaborative environment for addressing schedule challenges - Ensures key decision makers are actively involved in schedule development Why other options are less effective: Monthly status reports are one-way communication tools that don't allow for interactive discussion of constraints. Conducting extensive interviews at milestones is too infrequent and occurs too late to effectively influence schedule constraints. Formal communication channels through hierarchies can slow down decision-making and create barriers to effective schedule constraint discussions.

Correct Answer: Conduct regular milestone review sessions to gather stakeholder insights and recommendations

Conducting regular milestone review sessions to gather stakeholder insights and recommendations is the best approach because: 1. It promotes active stakeholder engagement and collaboration 2. It leverages collective expertise in real-time 3. It allows for immediate feedback and discussion of potential impacts 4. It helps maintain alignment with project objectives 5. It facilitates better decision-making through face-to-face communication The other options are incorrect because: Automated updates and email reports reduce meaningful interaction and limit valuable input opportunities. Allowing independent milestone modifications by stakeholders can lead to schedule conflicts and poor coordination. Simply documenting changes and notifying stakeholders afterward fails to utilize their expertise and may result in missed considerations or potential conflicts.