Quality - PMBOK 7th edition

Quality in the PMBOK 7th edition emphasizes delivering value through meeting stakeholder requirements and expectations. It focuses on embedding quality practices throughout project activities rather than treating quality as a separate function. The 7th edition views quality as a performance domain that spans the entire project lifecycle. It stresses prevention over inspection, encouraging teams to build quality into deliverables from the start. Key quality concepts include: 1. Quality Planning: Identifying requirements and standards for the project and products. 2. Quality Assurance: Evaluating overall project performance to ensure the project will satisfy quality standards. 3. Quality Control: Monitoring specific project results to determine if they comply with relevant quality standards. 4. Continuous Improvement: Regularly evaluating processes and implementing improvements. The 7th edition emphasizes tailoring quality approaches to fit the project context, industry standards, and organizational needs. It recognizes that quality management extends beyond technical compliance to include customer satisfaction and value delivery. Project teams should focus on: - Understanding stakeholder quality expectations - Defining measurable quality criteria - Implementing appropriate quality tools and techniques - Collecting and analyzing quality data - Taking corrective actions when needed Modern quality approaches highlighted include Lean, Six Sigma, and Total Quality Management, which can be integrated based on project needs. The 7th edition also acknowledges the connection between quality, risk, and resources, recognizing that quality investments typically reduce overall costs by preventing defects and rework. Effective quality management requires collaboration across the project team with clear responsibilities and accountability for quality outcomes.

Quality in the PMBOK 7th edition emphasizes delivering value through meeting stakeholder requirements and expectations. It focuses on embedding quality practices throughout project activities rather …

Concepts covered: Quality Metrics, Quality Assurance, Quality Improvement, Quality Management Plan, Quality Control, Cost of Quality, Quality Audits, Quality Checklists, Quality Risk Management, Quality Policy