Scope Baseline

Correct Answer: SWOT Analysis

The correct answer is SWOT Analysis. During the Collect Requirements process of creating a Scope Baseline in Project Management, various tools and techniques are used, such as Brainstorming, Interviews, Focus Groups and more. These help identify and define the needs and expectations of the stakeholders in order to meet the project's objectives. SWOT analysis, on the other hand, is primarily a strategic tool used for identifying an organization's Strengths, Weaknesses, Opportunities, and Threats. It is not typically used during the requirements collection process in project management. Brainstorming, Interviews and Focus Groups are commonly used in this process as they involve collecting inputs and opinions from various stakeholders in a structured or unstructured manner, helping to determine the project requirements.

Correct Answer: Review the project scope to determine if the requested features align with the project objectives.

The most appropriate action is to review the project scope to determine if the requested features align with the project objectives. As a project manager, it is crucial to manage the project scope effectively. When additional features are requested, it is important to assess whether they are in line with the project's goals and objectives. This helps ensure that the project stays focused and delivers the intended value. Simply proceeding with incorporating the features to satisfy stakeholders without proper evaluation can lead to scope creep and potentially derail the project. While reviewing the timeline and budget is important, it should be done after determining if the features align with the project scope. Seeking approval from the project sponsor is a good practice, but it should be done after the initial assessment of the requested features against the project objectives.

Correct Answer: Initiate a change request incurring scope revision to the project.

The best course of action is to initiate a change request incurring scope revision to the project. As a project manager, any changes to the agreed-upon project scope should be formally managed through the change control process. The sponsor's request to include interior office design, which was initially excluded from the scope, constitutes a scope change. The appropriate response is to initiate a change request, assess the impact on the project's timeline, budget, and resources, and seek approval from the change control board or relevant stakeholders. Starting to work on the interior design without following the proper change management procedure is not advisable, as it may lead to uncontrolled scope creep and jeopardize the project's success. Refusing to incorporate the request outright is not the best approach, as it may damage the relationship with the sponsor and stakeholders. Instead, the project manager should communicate the impact of the change and follow the established change control process. Incorporating the interior design work without revising the project scope would be a poor decision, as it would lead to scope creep and potentially cause issues with project delivery, budget, and resources.