Stakeholders - PMBOK 7th edition

Correct Answer: Escalate the issue to the project sponsor and the developer's manager, presenting the impact on the project's objectives, and work collaboratively to find a solution that aligns with the project's goals.

The best course of action is to escalate the issue to the project sponsor and the developer's manager. By presenting the impact of the lead developer's behavior on the project's objectives, the project manager can work collaboratively with the stakeholders to find a solution that aligns with the project's goals. Continuing to address the issue with the lead developer in one-on-one meetings is unlikely to be effective, as the project manager has already tried this approach multiple times without success. This option risks further delays and budget overruns. Revising the project scope to incorporate the lead developer's feature suggestions is not a viable solution, as it deviates from the agreed-upon objectives and may not align with the stakeholders' expectations. The lead developer's understanding of the app's market needs should have been considered during the initial planning phase. Removing the lead developer from the project team should be considered a last resort, as it may cause significant disruption to the project and potentially demotivate other team members. This option should only be considered if all other attempts to resolve the issue have failed and the project's success is severely compromised.

Correct Answer: Reassess the stakeholder's impact on the project and adjust engagement strategies accordingly

The best answer is to reassess the stakeholder's impact on the project and adjust engagement strategies accordingly. This is the most appropriate action because:

1. Stakeholder influence can change throughout a project's lifecycle.
2. When a key stakeholder's influence increases significantly, it may affect project decisions, resource allocation, and overall project success.
3. Reassessing the stakeholder's impact allows the project manager to understand the new dynamics and potential consequences.
4. Adjusting engagement strategies ensures that the project team can effectively manage the stakeholder's increased influence and maintain positive relationships.

The other options are less appropriate:

Continuing with the existing stakeholder engagement plan is not advisable as it doesn't address the change in the stakeholder's influence, potentially leading to project risks.

Escalating to the project sponsor and requesting additional resources is premature. The project manager should first reassess the situation and determine if additional resources are necessary.

Increasing communication frequency with all stakeholders is not targeted enough. While communication is important, this approach doesn't specifically address the change in the key stakeholder's influence and may unnecessarily impact other stakeholders' engagement.

Correct Answer: communicating and working

The best answer is 'communicating and working' for stakeholder engagement in project management. Stakeholder engagement is a crucial process in project management that involves active interaction and collaboration with various individuals or groups who have an interest in or can be affected by the project. The key aspects of this process are: 1. Communication: This is essential for sharing information, gathering feedback, and maintaining transparency throughout the project lifecycle. 2. Working together: Engaging stakeholders involves collaborative efforts to address concerns, incorporate input, and align project objectives with stakeholder expectations. The other options are less suitable: 'Negotiating and compromising' implies a confrontational approach, which is not the primary focus of stakeholder engagement. While negotiations may occur, they are not the core of the engagement process. 'Analyzing and documenting' are important activities in stakeholder management, but they do not fully capture the interactive nature of engagement. 'Identifying and classifying' are preliminary steps in stakeholder analysis, but they do not encompass the ongoing, dynamic process of engagement throughout the project.