Quality Theme

The Quality Theme in PRINCE2 Foundation addresses how projects deliver products that meet business expectations and requirements. It establishes mechanisms to ensure deliverables are fit for purpose and match specified needs. PRINCE2 defines quality as "the degree to which a set of inherent characteristics fulfills requirements." This theme focuses on creating products that satisfy stakeholders while meeting technical specifications. Key elements include: 1. Quality Planning: Developing a Quality Management Strategy that outlines quality standards, responsibilities, and techniques to be used. 2. Quality Control: Implementing inspection activities to verify products meet criteria, involving reviews and testing procedures. 3. Quality Assurance: Providing confidence to stakeholders that quality processes are being followed effectively. PRINE2 emphasizes both product quality (features and functions) and process quality (how work is done). It introduces the concept of quality tolerances - acceptable ranges for quality measurements. The Customer's Quality Expectations form a critical baseline, documenting what stakeholders expect regarding quality attributes like reliability, usability, and performance. Quality review techniques in PRINCE2 include: - Quality inspection - Quality testing - Product-based planning - Acceptance criteria definition Responsibilities are clearly defined: - Project Board owns overall quality - Project Manager plans and controls quality activities - Team Manager ensures quality within work packages - Project Assurance independently verifies quality processes The Quality Theme connects with other themes, particularly Planning (designing quality checks) and Risk (identifying quality-related risks). Effective implementation results in fewer defects, increased stakeholder satisfaction, and reduced rework. This systematic approach ensures quality is built into the project from inception through delivery.

The Quality Theme in PRINCE2 Foundation addresses how projects deliver products that meet business expectations and requirements. It establishes mechanisms to ensure deliverables are fit for purpose …

Concepts covered: Product Descriptions, Quality Control, Quality Assurance, Quality Register, Quality Criteria, Quality Review Technique, Quality Checking Methods, Quality Planning, Quality Management Strategy