Scrum and Customer-Centric Design

Merging customer-focused design with Scrum.

Learn how to create a customer-focused design approach within Scrum, reinforcing the agile principle of delivering the highest value to the customer.
5 minutes 5 Questions

Scrum is an agile framework that helps teams deliver complex products through collaboration, adaptation, and continuous improvement. It defines three roles (Scrum Master, Product Owner, Developers), five events (Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective), and three a…

Concepts covered: Scrum Master Role, User Stories and Acceptance Criteria, Customer-Centric Design, Backlog Refinement, The Sprint Goal, Burndown Charts, Sprint Review and Retrospective, Daily Stand-up Meetings, The Scrum Framework, Product Owner role, Empirical Process Control, Incremental Development

Test mode:
PSM I - Scrum and Customer-Centric Design Example Questions

Test your knowledge of Scrum and Customer-Centric Design

Question 1

The Burndown Chart is mostly flat with a sharp drop at the start and again at the end of the sprint. What can this possibly tell you?

Question 2

During the Sprint Review, the team receives negative feedback on a new feature. The Product Owner suggests removing the feature from the product. What should be the next step?

Question 3

At a Daily Stand-Up, a team member constantly ignores another teammate’s updates saying they are irrelevant. How should the Scrum Master handle this?

More Scrum and Customer-Centric Design questions
98 questions (total)