Scrum Values

Correct Answer: Negotiate with stakeholders and management to reduce or defer non-project work during sprints

The correct answer involves negotiating with stakeholders and management to reduce or defer non-project work, as it aligns with the scrum master's role in protecting the team from external interruptions and ensuring that the team can focus on the sprint goals. The wrong answers suggest alternatives that either incorrectly involve changing agile methodologies (e.g., redefining the Definition of Done or increasing sprint duration) or implementing solutions that might not address the root cause of the problem (e.g., strict time management), which could compromise the team's ability to work effectively towards the sprint objectives.

Correct Answer: Organize a time-boxed experiment for the sprint to assess the feasibility of the innovative approach with defined criteria for evaluation.

Encouraging experimentation within a framework that allows for controlled risk-taking supports the Scrum values of courage and openness. This method promotes a balance between innovation and practicality, allowing the team to explore new ideas without fully committing from the outset. The wrong answers either suggest bypassing team consensus, lack a structured approach for decision-making, or dilute the focus on the specific innovative idea. Effective Scrum teamwork involves collective decision-making and balanced risk-taking, not unilateral decisions or scattering the team's focus across too many exploratory paths without clear intentions.

Correct Answer: Speak privately with Kate, expressing concern for her well-being, and discuss the concept of sustainable pace

The best answer here is to 'Speak privately with Kate, expressing concern for her well-being, and discuss the concept of sustainable pace'. This is the ideal action for a Scrum Master because the health and wellbeing of team members should be prioritized above all. Working overtime on a consistent basis isn’t sustainable nor healthy, as it can lead to burnout, as indicated in the question. Therefore, it is important for the Scrum Master to explain this concept to Kate so she can understand the significance of maintaining a sustainable pace in her work. The other responses aren't the best for various reasons:Answer with Text 'Do nothing, since Kate is a high performer and it's her personal choice' - A Scrum Master's role is not only about productivity, but also about maintaining an environment where every team member can give their optimal performance without risking burnout. Therefore, doing nothing isn't the right approachAnswer with Text 'Publicly praise Kate for her dedication to encourage others to do the same' - Appreciating hard work is good, but encouraging others to work overtime on a consistent basis can lead to an unsustainable working environment, which is against Agile principlesAnswer with Text 'Tell the entire team to work overtime to match Kate' - Explicitly instructing the team to work overtime can create a stressful environment and is again contrary to the principles of Agile and Scrum, which thrive on sustainable development.