HR Career Planning test - SHRM Certified Professional questions

Question 1

According to Leader-Member Exchange (LMX) theory, which behavior by a leader is essential to building a high-quality exchange with team members?

Maintaining consistent communication with all team members equally. Providing individualized support and feedback to each team member. Delegating tasks based solely on team members' current workloads. Encouraging team members to set their own performance goals independently.

Correct Answer: Providing individualized support and feedback to each team member.

Providing individualized support and feedback to each team member is essential to building a high-quality exchange with team members according to Leader-Member Exchange (LMX) theory. This approach fosters trust and respect, strengthening the leader-member relationship. In contrast, maintaining consistent communication equally may lack the personalized attention needed for high-quality exchanges. Encouraging team members to set their own performance goals independently does not directly address the relational aspect emphasized by LMX, and delegating tasks based solely on workloads may overlook the importance of individualized support and feedback.

Question 2

An employee requests periodic flexibility in their work schedule to attend regular medical appointments. What is the most appropriate response that aligns with company policies to accommodate work and nonwork activities?

Require the employee to use their paid leave for each medical appointment. Offer flexible scheduling arrangements, such as adjusting work hours or allowing remote work on appointment days. Deny the request to maintain consistent team productivity levels. Approve the request without confirming the necessity of the appointments.

Correct Answer: Offer flexible scheduling arrangements, such as adjusting work hours or allowing remote work on appointment days.

The most appropriate response is to offer flexible scheduling arrangements, such as adjusting work hours or allowing remote work on appointment days. This approach accommodates the employee's medical needs while maintaining productivityDenying the request could negatively impact employee morale and may not align with supportive company policies. Requiring the use of paid leave for each appointment may be burdensome for the employee and does not consider the nature of regular medical appointments. Approving the request without confirming the necessity of the appointments could lead to misuse and might not be in the company's best interest.

Question 3

In transformational leadership, what strategy best promotes team members' autonomy and creativity in project tasks?

Implementing strict guidelines to ensure consistency and adherence to project standards. Providing regular feedback and recognizing individual achievements to boost morale. Encouraging team members to challenge existing assumptions and devise innovative solutions. Setting clear expectations and closely monitoring team members' performance.

Correct Answer: Encouraging team members to challenge existing assumptions and devise innovative solutions.

The best strategy is encouraging team members to challenge existing assumptions and devise innovative solutions. This approach aligns with transformational leadership by fostering autonomy and creativity in project tasks. The other options focus more on monitoring performance, providing feedback without necessarily promoting creativity, or implementing strict guidelines, which can limit autonomy and innovation.

HR Career Planning

SHRM-CP - HR Career Planning Example Questions

Question 1

Question 2

Question 3

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