Performance Management
Systems for evaluating and improving employee performance.
Concepts covered: Performance measure criteria, Paired comparison, Appraisal feedback, Identifying and measuring employee performance, Validity, Electronic monitoring, Reliability (interrater reliability), Forced distribution, Sources of information (e.g., managers, peers, clients), Graphic rating scales, Managing performance, Diagnosing problems, Approaches to measuring performance, Performance improvement programs, Rater errors in performance measurement, Ranking, Process of performance management, Performance appraisals, Performance standards/goals
SHRM-CP - Performance Management Example Questions
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Question 1
During the performance management cycle, which activity is essential for aligning individual performance with organizational goals?
Question 2
You are a team leader and notice that a recently promoted employee is struggling to meet their performance targets in their new role. What is the most appropriate initial step in the performance management process to address this situation?
Question 3
When conducting performance appraisals, what is an essential practice to ensure fairness and accuracy?
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